Dataprobe K-420 Manual - Page 6
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TECHNICAL SUPPORT, RETURNS and WARRANTY
Dataprobe Technical Support is available 8:30AM to 5:30PM ET to assist you in the installation and
operation of this product. To obtain Technical Support call our Tech Support Hotline at 201-934-5111,
or Email us at [email protected]. Please have the following information available when you call:
•
Model of Product
•
Serial Number
•
Date of Purchase
•
Name of Seller (if other than Dataprobe)
If you purchased this product through an Authorized Dataprobe Reseller, you should contact them
first, as they may have information about the application that can more quickly answer your questions.
Seller warrants this product, if used in accordance with all applicable instructions, to be free from
original defects in material and workmanship for a period of One Year from the date of initial purchase.
If the product should prove defective within that period, Seller will repair or replace the product, at its
sole discretion.
Service under this Warranty is obtained by shipping the product (with all charges prepaid) to the
address below. Seller will pay return shipping charges. Call Dataprobe Technical Service at (201)
934-5111 to receive a Return Materials Authorization (RMA) Number prior to sending any equipment
back for repair. Include all cables, power supplies and proof of purchase with shipment.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING
FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS
WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT
TO THE EXTENT PROHIBITED BY LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL
WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR ANY PURPOSE ARE LIMITED TO
THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY
EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, and some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights, and you may have
other rights which vary from jurisdictions to jurisdiction.
WARNING: The individual user should take care to determine prior to use whether this device is
suitable, adequate or safe for the use intended. Since individual applications are subject to great
variation, the manufacturer makes no representation or warranty as to the suitability of fitness for any
specific application.
WARRANTY
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