AusClimate AU0700DD User Manual - Page 11
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TROUBLE-SHOOTING
Check the following before contacting technical support:
Problem
The power is not connected.
The unit does not
Power cord or power plug may be
operate.
damaged.
The water container is full.
The water bucket has not been
replaced correctly.
The air filter is clogged.
The temperature in the room where
The device does
the dehumidifier is operating is too
not dehumidify.
low.
The relative humidity in the room
where the dehumidifier is operating is
too low.
The unit is not
The unit may have already reduced the
drying quickly
humidity in the room to one of the
enough.
targets of 50-55%.
The room/house is too large. This
dehumidifier can dry to about a medium
The unit works,
3 or 4 bedroom house.
but reduces the
relative humidity
There are too many sources of
insufficiently /
moisture: showers, washing, clothes-
there is little
drying and cooking all puts moisture
water in the water
into the air. Un-flued gas heating can
tank.
also add too much moisture into the air
for a dehumidifier to remove.
The air filter is blocked - the reduced
air flow is effecting performance.
Unit is blowing
Air is passed over a heating element
out warm air.
within the unit, prior to being blown
into the room. This is part of the
dehumidification process.
The unit is
The air filter is blocked or the unit is
noisy.
on an uneven surface.
The fan still runs
The fan is cooling the internal heater.
after I have
turned the unit
off.
The "Check" LED
The unit may not be working
is illuminated.
There is an odour
The zeolite desiccant material may be
coming from the
returning various household odours
unit.
back into the room during the
dehumidification process.
Cause
properly.
Solution
Insert power plug into the power socket.
Inspect power cord and power plug for
damage. If damaged, do not use - contact
the retailer or distributor for advice.
Empty the water from the container.
Return the water bucket into the correct
position.
Clean the air filter.
The machine does not dehumidify below
1°C. Note: at such low temperatures, the
moisture in the room will be very low
anyway.
The unit dries down to the target
relative humidity, then goes into 'fan
only' mode until the relative humidity
goes above the set point again.
Set the DRY MODE to 'High' or run
LAUNDRY MODE, which may further
reduce the humidity to 35-40% relative
humidity.
We recommend using a dehumidifier
with a greater capacity, or 'compressor'
dehumidifier.
We recommend using a dehumidifier
with a greater capacity, or 'compressor'
dehumidifier.
Consider using a different heat source to
an un-flued gas heater.
Clean the air filter.
This is normal, a dehumidifier is not an
air cooler.
Clean the filter and or put the unit on a
flat surface. A dehumidifier will also be
noisier on wooden floors than carpet.
This is normal. The fan will run for
about 2 minutes after you press the
power button off. Wait for the fan to
stop, then turn the unit off at the wall.
Clean the filter and leave to stand for 20
minutes. Ensure that the dehumidifier is
not in front of a hot radiator. If the
problem remains, then please contact
the retailer or distributor.
This odour is not harmful to humans or
pets. It will not last long and is not a sign
of a fault.
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