AUSPURE KITCHEN EasyDrip AusBrew-1812 User Manual - Page 16
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In the event of a defect with the Product, you may be entitled to have the Product
replaced In order to be entitled to a replacement Product, you must:
-
immediately stop using the Product; and
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notify us of the defect during the warranty period.
In order to claim a replacement Product, you must contact us using the details at the
CUSTOMER SUPPORT section, to notify us of the defect, providing your proof of
purchase and warranty registration confirmation as well as your contact details.
You may either:
-
return the product for our further investigation; or
-
send us a video of the defective Product, which demonstrates to our reasonable
satisfaction that the Product is defective and undertake to safely dispose the
defective Product. For safety reasons you must not continue to use the defective Product.
Upon receipt of the defective Product, or a video of the defective Product, we will
inspect it. If the defect is the result of a manufacturer fault, we will determine if the
fault requires a replacement or repair and either send you a replacement Product or
effect a repair.
This warranty against defects is in addition to any other rights and remedies to which
you may be entitled under Australian law.
To Clarify:
What is covered by the warranty:
•
The repair or replacement of your Auspure product (at Auspure's discretion) if the
product is found to be defective due to faulty manufacture. Auspure reserves the
right to determine if the fault requires a replacement or repair.
•
Packaging and instructions of a faulty product may also be replaced if damaged.
•
This warranty is valid for using your personal use of your device within Australia only.
What is not covered by the warranty:
•
Using the products for commercial purposes, or anything other than normal
domestic personal use.
•
Use of the product outside Australia.
•
Accidental damage or faults caused by negligence, misuse, vandalism or neglect.
•
Damage or faults caused by not following the instructions in the user manual.
•
Unsupervised use by children under the age of 18.
•
Repairs or alterations carried out by parties other than Auspure or an authorised agent.
•
Any other conditions not listed above, are not covered by Auspure warranty.
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