Austere 5S-PS6-US1 User Manual - Page 4

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Furthermore, in addition to the limitations above, Austere will not guarantee products in the following

situations:

• Products without sufficient proof of purchase

• Products purchased from someone other than an authorized dealer

• Lost or stolen products or products purchased in used condition

• Non quality-related issues (after 30 days of initial purchase); within 30 days, return product to

authorized reseller

• Damage from misuse of products (including, but not limited to: drops, extreme temperatures, water

exposure, operating devices improperly or not in accordance with any accompanying instructions)

• Self-repairs or repairs through 3rd parties

• Damage from outside sources

• Product not used for its intended function

• Products where the original identification information has been altered, obliterated or removed or

that has not been handled or packaged correctly

It is important to note that Austere is not responsible for the following:

• Any data loss incurred from use of Austere's products

• Any damage or loss to products that occur in transit to Austere

• Returning personal items sent to Austere

FORMAL GUARANTEE CLAIM

HOW TO MAKE A CLAIM. In the event of a product irregularity or connected component damage, please

comply with the following instructions:

1. Call Austere immediately after you discover a defect or connected component damage at

1-800-503-1037 or send a message directly to the Austere support team at [email protected]

for instructions on how to file your claim.

2. Provide a detailed explanation of how the damage occurred, Identify the affected product and all

items of the components connected.

3. Purchaser provide sufficient proof of purchase from an authorized distributor showing the original

date and place of purchase, as well as the product description and price.

4. Obtain a Return Authorization Number.

5. Upon receipt of a claim form (which will be sent to you after you filed Your Formal Warranty Claim),

fill out the claim form entirely.

6. Pack and ship the product to Austere and, if requested, the item(s) of components connected, and

all claim forms that Austere provides to you. Show the claim number on the shipping label and/or in

clude it with the product. You must prepay all shipping costs and you are responsible for packaging

and shipment, and you must pay the cost of the repair estimate.

See the full terms and detail of the Austere product guarantee, including the connected equipment

guarantee at www.austere.com/guarantee.

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Canadian Compliance Statement

This device complies with Innovation, Science and Economic Development Canada license-exempt RSS

standards. CAN/CSA 22.2 No.42 and No. 269.3.

2019 Austere. Austere and More Than Expected are trademarks of Austere or its affiliates. All other

trademarks are the property of their respective owners.

@BeAustere #BeAustere

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