Dymo 40149 User Manual - Page 6

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Troubleshooting

Problem/Error Message

No display

or low battery indicator is displayed

CAL

is displayed

Negative number is displayed

ErrE

is displayed

Display reads 0.0 with an item on the

platform

If you still need assistance, contact DYMO Technical Support at (203) 588-2500. You can also

reach DYMO at www.dymo.com.

Warranty

Your DYMO® USB Scale comes with a warranty against defects in materials, design, or workmanship, for one year from the

original date of purchase, when used in accordance with all operating instructions. Normal wear and tear is not covered,

nor is excessive use, abuse or damage caused by a user either intentionally or accidentally.

EXCEPT AS PROVIDED HEREIN, DYMO MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND DYMO SPECIFICALLY

EXCLUDES WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DYMO'S LIABILITY UNDER

THIS WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE SCALE. DYMO SHALL NOT BE RESPONSIBLE FOR

ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE

TO STATE AND COUNTRY TO COUNTRY.

In the event of a product failure, please visit www.dymoservice.com or contact DYMO Technical Support to obtain a

Material Return Authorization number and further instructions to return your product.

Certification

This device has been tested and complies with the requirements of:

Model #40149

UL 1950

FCC Part 15 Class B

EN60950: Low Voltage Directive Product Safety

EN55022: Radiated and Conducted Emissions B

EN55024: ITE Products Immunity Requirements

RoHS 2002/95/EC

Solution

• Ensure the scale is connected to the computer using the USB

cable, or replace the battery.

• If not connected to the computer, press the Power button.

Replace the 9-volt battery.

Scale is in calibration mode. Press the Power button to return to

normal mode.

A Tare value is displayed as a negative number when the items

are removed from the scale. Press Tare to reset the scale to zero.

The item on the scale platform exceeds the maximum capacity

of the scale. Remove the item immediately to prevent damage

to the scale.

This can happen because:

• The Tare button was pressed while an item was on the scale.

• Your computer went into Sleep or Standby mode with an

item on the scale.

• Power to the scale was disconnected or turned off and then

on again with an item on the scale.

In all of these cases, remove the item from the platform and

press the Tare button to return the display to 0.0.