Igo iGo everywhere85 User Manual - Page 7

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Also for Igo iGo everywhere85: Specifications (2 pages), Manual (12 pages)

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Troubleshooting

Issue

Notebook is

not charging

Notebook is

not charging

LED does

not light

LED does not

light but unit appears

to power devices

Notebook not

listed on enclosed

compatibility chart

Device is not

charging when

iGo dualpower

is configured

Product Support

We are committed to providing our customers with

first-class customer service and product support.

You can receive help in a variety of ways:

Sales/Customer Support: 1-888-205-0093

Technical Support: 1-800-474-7593

Web: www.iGo.com

Probable Cause(s)

Tip was removed

without unplugging

adapter

No input or output

power

No electricity to adapter

Light burned out

Compatibility is

always changing

Tip not installed on

Notebook Input Cord

Possible Solution(s)

Unplug from outlet,

wait 30 seconds and

plug unit back into outlet

• Check plug connector

• Check cable connections

• Check outlet circuit

breaker

See above solutions

Contact iGo customer

service (see contact

information on the

back of this guide)

See www.iGo.com for

current compatibility

information

Install tip on Notebook

Input Cord