HiBoost Zoom User Manual - Page 9
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Troubleshooting Guide
Eliminate ISO LED Indicator Quick Flashing Blue, Quick Flashing Red problems:
1. Adjust the outdoor antenna direction, keep it away from the indoor antenna -
restart the booster
2. Increase the vertical or horizontal distance between the outdoor antenna and
the indoor antenna - restart booster
3. Use metal or wall barriers to increase the isolation between the indoor and
outdoor antennas - restart booster
4. Change the indoor antenna type to an antenna with a more directional
antenna pattern - orient the indoor antenna and the outdoor antenna so they
are not pointing at each other
T he ISO issues are solved when the ISO LED is "Blue" or "Slow Flashing Blue".
If the signal has not been improved, please check below:
• A weak downlink signal leads to the low output signal level - change the
direction or position of the outdoor antenna (check downlink gain levels
using the Signal Supervisor app )
• Try replacing the outdoor antenna with a higher gain antenna to increase
the amount of signal being received
• Check to see if it is necessary to adjust the position of the indoor antenna -
barriers such as walls can block the signal indoors
• Ensure that there are at least 20 feet of vertical separation between the
indoor and outdoor antenna
• Ensure that the indoor and outdoor antennas are facing away from each
other
• Check the booster to make sure the output power is maximized - the user
may need to replace the booster with a more powerful one if the amount of
outdoor signal available is limited
Other Troubleshooting Issues
You may reference the chart below to identify the current status of your booster:
Alarm (ISO) LED
Bluetooth LED
Wi-Fi LED
LED STATUS INDICATORS
solid blue
slow flashing blue
quick flashing blue
quick flashing red
slow flashing blue
quick flashing blue
solid blue
slow flashing blue
9/14
below full output power
full output powe
『
output power is too high
booster will automatically shut
down excessive downlink signal
bluetooth disconnected
bluetooth connected
wifi disconnected
wifi connected