HID Technology solutions 1101 User Manual - Page 17

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HID Technology solutions 1101 User Manual
www,tsl.com
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT
(WEEE)
For EU Customers: All products at the end of their life must be returned to TSL for recycling. For information on how
to return product please contact TSL.

WARRANTY

(A) Warranty
TSL's hardware Products are warranted against defects in workmanship and materials for a period of twelve (12) months
from the date of shipment, unless otherwise provided by TSL in writing, provided the Product remains unmodified and is
operated under normal and proper conditions. Warranty provisions and durations on software, integrated installed systems,
Product modified or designed to meet specific customer specifications ("Custom Products"), remanufactured products, and
reconditioned or upgraded products, shall be as provided in the applicable Product specification in effect at the time of
purchase or in the accompanying software license.
(B) Spare Parts
Spare parts (i.e. parts, components, or subassemblies sold by TSL for use in the service and maintenance of Products) are
warranted against defects in workmanship and materials for a period of thirty (30) days from the date of shipment. Spare parts
may be new or originate from returned units under the conditions set forth in subsection D below.
(C) Repair of TSL branded hardware
For repairs on TSL branded hardware Products under this Agreement, including repairs covered by warranty, the repair services
provided are warranted against defects in workmanship and materials on the repaired component of the Product for a period
of thirty (30) days from the shipment date of the repaired Product, or until the end of the original warranty period, whichever is
longer. Any such defects shall be notified to TSL in writing within 7 days of the same becoming apparent.
(D) Product Service
Products may be serviced or manufactured with parts, components, or subassemblies that originate from returned products and
that have been tested as meeting applicable specifications for equivalent new material and Products. The sole obligation of TSL
for defective hardware Products is limited to repair or replacement (at TSL's option) on a "return to base (RTB)" basis with prior
TSL authorisation.
Customer is responsible for prompt shipment to TSL and assumes all costs and risks associated with this transportation; return
shipment to the Customer will be at TSL's expense. Customer shall be responsible for return shipment charges for product
returned where TSL determines there is no defect ("No Defect Found"), or for product returned that TSL determines is not
eligible for warranty repair. No charge will be made to Buyer for replacement parts for warranty repairs. TSL is not responsible
for any damage to or loss of any software programs, data or removable data storage media, or the restoration or reinstallation of
any software programs or data other than the software, if any, installed by TSL during manufacture of the Product.
(E) Original Warranty Period
Except for the warranty applying solely to the repaired component arising from a repair service as provided in Section C above,
the aforementioned provisions do not extend the original warranty period of any Product that had either been repaired or
replaced by TSL.
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1101 UHF Reader User Guide V1.51