Gait up PhysiRun Live User Manual And Outcome Parameters - Page 13
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Troubleshoot
5.4.
Soft reset
The soft reset is the first manipulation which can be done if the Physilog® is not working
properly. To do a soft reset, hold the main button for 15 seconds. The LED shines green,
turns off and finally blinks red/orange and then stops. If the problem persists, fill out the
contact form on the support page (www.gaitup.com/support) or write an email to:
[email protected]. Please indicate Physilog® serial number and describe the problem in
as much detail as possible (number of red blinks, last manipulation, firmware version etc).
LED indications
Situation
Description
Connected
via
Green continuous
USB
Orange blinking
Multicolor blinking
Red continuous
During
Green blinking
standalone
Green continuous
measurement
Orange blinking
During
Green blinking (2 flashes per blink)
measurement
started from
Orange blinking (2 flashes per blink)
application
Green/orange blinking (1 green, 1 orange
flash per blink)
Error indications 2 rapid red blinks
3 rapid red blinks
4 rapid red blinks
5 rapid red blinks
6 rapid red blinks
Troubleshoot for error indications
Error Type*
Troubleshoot
Error 1
Disconnect and replug the Physilog®
Error 2
Contact Gait Up
Error 3
Charge the Physilog®
Error 4
Contact Gait Up
Error 5
Contact Gait Up
Error 6
Empty the memory card
*see LED indication above
PhysiRun Live mobile user manual v1.3.1 Date: 02.05.2019
Copyright © 2018-2019, All Rights Reserved - Gait Up SA. CH-1015 Switzerland
EPFL Innovation Park, Bat C. CH-1015 Lausanne
Meaning
Fully charged
Charging
Data transfer
Error 1
Measuring
Waiting for synchronization
Low battery
Measuring and sending data to
application
Measuring, connection to
application to send data lost
Measuring and sending data to
application with low battery
Error 2
Error 3
Error 4
Error 5
Error 6
Gait Up SA
www.gaitup.com
TVA CHE-145.136.760
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