Dynamic Media SXBR2 Troubleshooting Manual - Page 4
Browse online or download pdf Troubleshooting Manual for MP3 Player Dynamic Media SXBR2. Dynamic Media SXBR2 8 pages.
Troubleshooting Guide
Grace Digital SXBR2
Dia gnosis : The player is installing a so ftwa re update. A llow the upda te to complete th en the pla yer should work n ormally.
Player
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What does
play er dis play?
Updating
Softwa re u pdates shoul d n ot ta ke lon ger tha n 1 0 minu tes.
How long has the
More Than
player been
10 Minutes
"Updating"?
Power Cycle Player
Player Not
Disconnect power from radio for 20
seconds. Then reconnect power.
Player Not
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Factory Reset the Player
Factory Reset the Player
Player Not Working
Download Netw or k Settings Guide
Download Netw or k Settings Guide
Update your network as instructed in the guide.
Update your network as instructed in the guide.
The Network Settings Guide is an IT document that instructs your IT
The Network Settings Guide is an IT document that instructs your IT
department how to configure your network to support the player.
department how to configure your network to support the player.
Player Not Working
The next step is to see if the player works on a different network.
Take the player to your house.
Connect it to your network using an Ethernet data cable.
Player Does Not
Wor k at Home
Contact Dynamic Media
Customer Care for testing
and possible replacement
at
1-800-684-7050.
END TROUBLES HO OT PROCES S
Less Than
10 Minutes
The player is updating its
internal firmware. Allow the
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update to complete.
Player Works
At Home
The radio is working properly. The
problem is with your network.
This is usually related to a firewall
set ting or a port not opened properly.
Confirm the network is correct setup
according to the Network Settings
Guide.
Once that is complete the player will
begin working.
Player
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Player
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Player
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