dbx 266xs User Manual - Page 6

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dbx 266xs

Section 1

Introduction

1.3 Service Contact Info

If you require technical support, contact dbx Technical Support. Be prepared to accurately

describe the problem. Know the serial number of your device - this is printed on a sticker

attached to the chassis. If you have not already taken the time to fill out your warranty

registration card and send it in, please do so now. You may also register online at

www.dbxpro.com.

Before you return a product to the factory for service, we recommend you refer to the manual.

Make sure you have correctly followed installation steps and operation procedures. For further

technical assistance or service, please contact our Technical Support Department at (801)

568-7660 or visit www.dbxpro.com. If you need to return a product to the factory for service,

you MUST first contact Technical Support to obtain a Return Authorization Number.

No returned products will be accepted at the factory without a Return Authorization Number.

Please refer to the Warranty information on the following page, which extends to the first

end-user. After expiration of the warranty, a reasonable charge will be made for parts, labor,

and packing if you choose to use the factory service facility. In all cases, you are responsible

for transportation charges to the factory. dbx will pay return shipping if the unit is still under

warranty.

Use the original packing material if it is available. Mark the package with the name of the

shipper and with these words in red: DELICATE INSTRUMENT, FRAGILE! Also write the Return

Authorization Number (RA#) on the outside of the box in a conspicuous location. Insure the

package properly. Ship prepaid, not collect. Do not ship parcel post.