activTek AP3000 User Manual - Page 10

Browse online or download pdf User Manual for Air Cleaner activTek AP3000. activTek AP3000 12 pages. Portable whole home office system
Also for activTek AP3000: Manual (16 pages), User Manual (12 pages)

Print Page

TROUBLESHOOTING

INDICATORS OF OPERATION:

When the unit is on, the LCD display will show either

the fan setting and NORMAL, or the fan setting, purifier

setting, and square footage . If the unit is in Away Mode,

it will display AWAY MODE plus the hours and minutes

remaining . See page 4 for more information .

TROUBLESHOOTING - WHAT TO LOOK FOR

FIRST1. I have plugged in the unit, pressed the ON

button on the remote (or the unit), and nothing

happens... what's wrong?

• Make sure the power cord is inserted completely into

the receptacle on the back of the unit .

• Make sure the electrical outlet is capable of providing

power to the unit .

• Check to see if the proper fuse is installed and that it is

operational .

2. The fan is operating but the purifier plate is not

working... what's wrong?

• The unit is in Normal Mode (press the Normal/High

switch to change to High Mode) .

• If the unit is displaying a REPLACE PLATE message,

check the purifier plate for serviceability . If it is cracked

or broken, the purifier plate will require replacement .

Ensure maintenance procedures required for the

purifier plate have been performed according to the

"Maintenance" section of this owner's manual . Order

new purifier plates from your activTek Distributor .

• The electrical stainless steel contacts are not

contacting the screen portion of the purifier plate .

Unplug and inspect the unit for any loose connections .

• Do not attempt to disassemble the unit . This will void

the warranty of the product .

3. The purifier plate is making a noise, has a burning

smell, and/or appears to arc or spark. What is the

problem?

• The purifier plate is most likely cracked . The unit will

display a REPLACE PLATE message . Refer to the

answers for question # 2, as it would apply to this

question also .

4. The UV lamp is not functioning/I'm getting a "Replace

RCI Cell" message.

• Check ActivePure (RCI) cell for proper installation by

removing the back cover and rear lint screen . Be sure

the cell is properly connected .

• Replace the ActivePure (RCI) cell .

5. What are the most typical application problems?

• A belief that the proper equipment is placed in the

environment and the equipment appears unsuccessful .

This can be caused by lack of air movement or

improper placement of the unit .

• Strong odors still remain within the environment after

placement .

The purifier setting may be too low, the unit may not be

placed properly, or the source of the odor has not been

eliminated .

• A strong odor of ozone is present within the

environment .

There is too much ozone accumulation within the

environment as a result of improper purifier control

setting, and/or lack of air movement .

• Visual haze of smoke and/or particulate remain within

the environment .

This can result from lack of ionization and/or air

movement .

6. Air flow is restricted or reduced.

• Is the unit properly placed away from objects that may

obstruct air flow?

• Are the rear lint screen, back cover, and front grill

clean?

• Is the ActivePure (RCI) cell clean?

7. How can I tell if the ActivePure (RCI) cell is functioning?

• The ActivePure (RCI) cell will produce a glow that is

visible through the front grill under low light conditions