Galaxy Medical Alert Systems Mobile System with GPS & Fall Detection User Manual - Page 4

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C A R E G I V E R M O B I L E A P P
Download the Caregiver Mobile App:
Mobile System with GPS & Fall Detection
iOS app:
User Guide
Download the Caregiver Mobile App:
bit.ly/apple_caregivermobile
Note: Monthly Subscription Required for the Caregiver Mobile App.
First Time Logging into the App:
First Time Logging into the App:
1. New caregiver app users are emailed a code.
1.
New caregiver app users are emailed a code.
2. In the app, tap New Here? Do You Have a Code?
2.
In the app, tap New Here? Do You Have a Code?
3. Enter the code sent to the email address.
3.
Enter the code sent to the email address.
4. Enter the Device ID for
4.
Enter the Device ID for the subscriber's device.
the subscriber's device.
5.
Enter a password.
5. Enter a password.
Home
Home
Location: View the last location.
Location: View the last location. Tap the tile to
Tap the tile to open the location
open the location tab and refresh.
tab and refresh.
Steps: View steps for today. Tap the tile to view
Steps: View steps for today. Tap
history.
the tile to view history.
First Motion: View the first motion
First Motion: View the first motion of the
of the device after 5am. Tap the
device after 5am. Tap the tile to view history.
tile to view history.
Button Press: View the most
Button Press: View the most recent button
recent button press, and view
press, and view history on the graph.
history on the graph.
Battery: View the most recent
Battery: View the most recent battery level.
battery level.
Connection: "Ready for use"
Connection: "Ready for use" or "Unknown,"
or "Unknown," depending on
depending on whether there is cellular signal.
whether there is cellular signal.
C A R E G I V E R M O B I L E A P P
Refresh: Updates all homepage tiles except
Refresh: Updates all homepage tiles
location. Update Location in Location tab.
except location. Update Location in
Location tab.
Ring Device: Audibly rings the device to
Ring Device: Audibly rings the device to
help locate misplaced pendants.
help locate misplaced pendants.
Menu: Edit information about the app user
Menu: Edit information about the app user
or sign out. Note: To update subscriber
or sign out. Note: To update subscriber
information, please contact your dealer.
information, please contact the Galaxy Medical
Alert Response Center at 1-855-905-7414 for
technical assistance.
Location
• When the tab is opened, the device location
will refresh on the screen. It can take about 15
seconds to update the location.
• Tap Update to refresh the location.
• Tap the pin on the map to view more details
about the location.
• Tap the map layers to change from Map view to
Android app:
C A R E G I V E R M O B I L E A P P
bit.ly/android_caregivermobile
Download the Caregiver Mobile App:
iOS app:
bit.ly/apple_caregivermobile
First Time Logging into the App:
1. New caregiver app users are emailed a code.
2. In the app, tap New Here? Do You Have a Code?
3. Enter the code sent to the email address.
4. Enter the Device ID for
the subscriber's device.
5. Enter a password.
Home
iOS app:
Galaxy Medical Alert Systems Ltd.
bit.ly/apple_caregivermobile
First Time Logging into the App:
1. New caregiver app users are emailed a code.
2. In the app, tap New Here? Do You Have a Code?
3. Enter the code sent to the email address.
4. Enter the Device ID for
Android app:
the subscriber's device.
5. Enter a password.
Home
bit.ly/android_caregivermobile
Location
•
When the tab is opened, the device location will refresh on the screen. It
can take about 15 seconds to update the location.
•
Tap Update to refresh the location.
•
Tap the pin on the map to view more details about the location.
•
Tap the map layers to change from Map view to
•
Satellite view.
Location: View the last location.
Device Settings
Tap the tile to open the location
•
General
tab and refresh.
• View subscriber details.
• Change the device nickname, which appears in the top left corner of
Steps: View steps for today. Tap
Home and Device tabs.
the tile to view history.
• View Device ID number and device model.
•
Activity
First Motion: View the first motion
• Change the daily step goal.
of the device after 5am. Tap the
tile to view history.
• Adjust the first motion target time.
•
Alerts
• Manage app notifications for:
Button Press: View the most
recent button press, and view
• Button press
history on the graph.
• Fall detection
• Low battery
Battery: View the most recent
• Power off
battery level.
• First motion
• Note: To modify email and text message alerts, please contact the
Connection: "Ready for use"
Galaxy Medical Alert Response Center at 1-855-905-7414 for technical
or "Unknown," depending on
assistance.
whether there is cellular signal.
•
Note: Tap Save after changing settings.
361 Joffre Place
Windsor, Ontario
Canada N8X 2T1
Android app:
bit.ly/android_caregivermobile
Location: View the last location.
Tap the tile to open the location
tab and refresh.
Steps: View steps for today. Tap
the tile to view history.
First Motion: View the first motion
of the device after 5am. Tap the
tile to view history.
Button Press: View the most
recent button press, and view
history on the graph.
Battery: View the most recent
battery level.
Connection: "Ready for use"
or "Unknown," depending on
whether there is cellular signal.
1-855-905-7414
Phone:
www.galaxymedicalalert.com