High Tech Pet Products BLUEFANG X-30 Installation, Operating And Training Manual - Page 5

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PART 7 – TROUBLESHOOTING PROCEDURES

If any part of the system is not working use the following

troubleshooting procedure to isolate the failed component. Then contact

High Tech Pet Products Customer Support to get it repaired or replaced.

1) Test Base Station Transmitter

a) First disconnect the boundary wire loop from the base station

transmitter by lifting the small door on the bottom of the

transmitter and pressing the two wire connection buttons (one is

black the other is red) while pulling gently on the wires.

b) Apply power to the transmitter and verify that the BREAK

DETECTION circuit indicates a break. There will be an audible alarm

and a message on the transmitter face. If a break is NOT indicated,

the base station transmitter has failed – repair or replace.

c) Make a Test Loop Wire as follows: Strip 1/2 inch of insulation

from the two ends of a 24 inch long piece of spare insulated

wire. You can use any gauge wire.

d) Attach the Test Loop Wire to the loop terminals (black and red)

on the bottom of the transmitter. Apply power to the transmitter

and verity the BREAK DETECTION circuit does NOT indicate a

break. There should be no audible alarm and no Break message

on the transmitter. If a break is detected the Base Station

Transmitter has failed – repair or replace.

2) Test all Humane Contain Collars

e) With the TEST Loop Wire attached and the transmitter powered

adjust the transmitter Boost Power switch to normal (NOR) and

the Field Strength Control knob to maximum (fully clockwise). Now

bring one collar at a time close to the Test Wire Loop and verify the

red light on the face of the collar the collar is working and the Base

Station Transmitter is working, so go to step 3) to verify the loop.

collar then either the collar, or the transmitter, or both have failed.

Let's try to isolate the problem down to a single component.

collar passes the test then that collar and the Base Station

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How Pulsed Proportional Stimulus Works:

Stimulus Pulse Rate

(Increases as dog approaches the boundary wire)

Buried Boundary Wire

Figure 2

The unique shock stimulus used by your

in short, intense pulses, not a continuous shock. The pulsed stimulus gives

your dog a chance to think and avoids sending the animal into panic.

beeping tone is sounded and a short duration shock pulse is applied at a

very SHORT DURATION. It will immediately get your dog's attention but,

it is so short that your dog will probably not perceive it as painful.

If, instead of retreating, your dog continues to travel closer to the boundary,

the shock pulse RATE continues to increase along with an increasing rate

of sound pulses, until they are delivered in such rapid succession as to be

unbearable to your pet, encouraging retreat from the boundary into the

"safe haven" of your yard. The use of progressively increasing shock pulse

rate is a very humane technique because it allows your pet to decide for

itself how much stimulus is required to initiate the retreat behavior.

(Note that some competing systems use a "tone only" warning zone before

applying shock. This sounds like a good idea, but we have found it to be

ineffective. Often the dog will stand in the warning zone waiting for the

tone to stop. The tone will drain the battery and stop when the battery

runs down, letting the animal know it is now safe to escape!) The HC-

8000 is not a zone type system. We apply a short shock stimulus at the

However, because we use pulsed stimulus, the initial shock will not be

traumatic to your pet. If your dog tries to move forward, pulse rate is

immediately increased to encourage retreat behavior.

Progressive Training Tones: The use of progressively increasing sound

pulses along with the shock pulses tends to psychologically intensify the

perceived stimulus, more quickly teaching your dog that the irritating

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High Tech Pet Products, Inc.

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Pulses per Second

system is delivered