Copper Chef TITAN Series Quick Start Manual - Page 4
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Tips
Cooking with Gas
When cooking over a gas burner, make
certain the flame touches only the bottom
surface of the cookware. Your cookware
can become discolored and it is a waste
of energy if the flame comes up the
sides of the pan. NOTE: Copper Chef
Titan Series cookware has exceptionally
high thermoconductivity. Even a low
setting on some gas burners could cause
overheating and possibly burn foods
such as thinly sliced onions.
Re-Season Your Pan
With repeated use and washing, the
characteristics of ceramic coating may
fade, but you may revitalize the coating
by re-seasoning your cookware:
1. Add a small amount of vegetable
oil to a clean paper towel. Rub the
oiled paper towel all over the entire
INTERIOR surface of the pan.
2. Put the pan over low heat on the stove
top for 30 secs. to 1 min., removing
the pan if the oil starts to smoke.
3. Remove the pan from the heat and
let it cool.
4. Once the pan has cooled, use a clean
cloth or paper towel to wipe away any
excess oil. Then, your pan is ready
to use.
For best results, re-season your pan
after a few uses or after cleaning it in
a dishwasher.
Cooking Temperature in Oven
Copper Chef Titan Series pans are oven
safe. The handle and pan will become
hot. Always use oven mitts or potholders
to prevent burns. Your Copper Chef
Titan Series cookware can be used in
the oven. It can go from the burner to the
oven and even to the table when placed
on a heat-resistant trivet.
Storage
Copper Chef Titan Series cookware
can be stacked using the flat tempered
glass lids. To stack the cookware, turn
the pan's lid over so that the lid's handle
is inside the pan. Another pan can be
stacked on top of the lid. For best results,
stack smaller pans on top of larger pans.
Lifetime/90-Day Money-Back Guarantee
We guarantee that the Copper
price for the pan (minus processing
Chef® Titan Series cookware will not
& handling) based on the number of
warp, rust, dent or chip with normal
years owned divided by seven (7)
consumer use for the lifetime of the
years. If purchased as part of a set,
product. The Copper Chef® Titan
Tristar will either replace it or issue
Series cookware is covered by a
a refund in an amount equal to the
90-day money-back guarantee.For
purchase price of the individual pan
the purposes of this guarantee, the
reduced pro rata as discussed above.
lifetime is seven (7) years from the
For purposes of this guarantee, all
date of purchase. The Copper Chef
pans are considered to be of equal
Titan Series cookware is covered by
value. Tristar, in its sole discretion,
a 90-day money-back guarantee.
will decide which method of honoring
If you are not 100% satisfied with
the guarantee will be selected.
your product, return the product
Please note that you the purchaser
and request a replacement product
are responsible for providing proof of
or refund. Proof of purchase is
purchase and for returning the pan at
required. Refunds will include the
your expense.
purchase price, less processing, and
Return Policy
handling. Follow the instructions in
If for any reason, you would like to
the Return Policy below to request a
replace or return the product under
replacement or refund.
the money-back guarantee, your
This guarantee does not cover
order number can be used as the
changes in the appearance of the pan
return merchandise authorization
unless they have a significant impact
number (RMA). If the product was
on function. For this guarantee to
purchased in a retail store, return
apply, the Copper Chef Titan Series
the product to the store or use
cookware must be used as directed
"RETAIL" as the RMA. Return your
in the instruction manual. You will
product to the address provided
not be eligible for a refund, repair, or
below for a replacement, which
replacement if the product has been
will incur no additional processing
subject to accident, misuse, abuse,
and handling fees, or for the
improper maintenance or repair, or
refund of your purchase price, less
unauthorized modification.
processing, and handling. You
are responsible for the cost of
In the event that your pan does not
returning the product. You can
perform properly during the first
locate your order number at
seven (7) years of ownership, please
www.customerstatus.com.
contact Customer Service to arrange
You can call customer service at
for replacement of your pan with
973-287-5176 or email
a new Copper Chef Titan Series
[email protected] for any
cookware, an equivalent pan, or a
additional questions. Pack the
pro rata refund of your purchase
product carefully and include in the
package a note with (1) your name,
(2) mailing address, (3) phone number,
(4) email address, (5) reason for return,
and (6) copy of proof of purchase or
order number, and (7) specify on the
note whether you are requesting a
refund or replacement. Write the
RMA on the outside of the package.
Send the product to the following
return address:
Copper Chef Titan Pan
Tristar Products
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request
has not been acknowledged after
two weeks, please contact Customer
Service at 973-287-5176. Refund
requested within the money-back
guarantee timeframe will be issued
to the payment method used at
purchase if the item was purchased
directly from Tristar. If the item was
purchased from an authorized retailer,
proof of purchase is required, and a
check will be issued for the item and
sales tax amount.
Refund
Refunds requested within the money-
back guarantee timeframe will be
issued to the payment method used
at purchase if the item was purchased
directly from Tristar. If the item was
purchased from an authorized retailer,
proof of purchase is required, and a
check will be issued for the item and
sales tax amount. Processing and
handling fees are non-refundable.