DDC Sentry VOIP V2 Manual - Page 10

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DDC Sentry VOIP V2 Manual
Calling Functions
This section controls the way the unit makes and receives calls.
Select options, as to what should happen when calls are made to the unit, whether to accept or
redirect it, during the different modes of operation.
When making calls, numbers may be screened (via the dial plan) or prefix digits can be added.
Also, call divert, on busy or no answer.
Forward-to Number will set the telephone number that will be called when calls are redirected by one of
three methods:
1) if the Forward unconditionally is set to yes (any calls made to the phone will be immediately redirected).
2) if, 'When on busy' is set to yes, then any attempt to call the unit when the phone is in use will be
redirected to the Forward to Number.
3) Any un-answered call will also be redirected to this number when the Forward When No Answer switch
is set to yes and the Incoming, No Answer Timeout period has elapsed.
The Incoming, No Answer Timeout period is also used the in conjunction with the Auto Answer switch.
Set this option to 0 if the phone is not required to auto-answer.
When the DDC_VoIP phone is making a call via a button press procedure, then it is possible to divert the
call to 2 alternative numbers if the other party is busy or doesn't answer. To enable this function, enter the
Divert Numbers and set the Outgoing, No Answer Period the a value in second the phone should wait for
a pickup by the remote operator prior to diverting.
If call waiting, (audible tones transmitted to the speaker when an incoming call arrive during
conversation) is required then click Yes to Enable Call Waiting.
The number in the Dial Prefix are added to the number dialled via the keypad or the preprogrammed
button numbers. (Also refer to page 13).
For DDC_VoIP phones that have a handset, a hotline number (dialled when the handset is pickup),
maybe programmed in the field Hot Line Number.
If the unit is supplied with a keypad, then use the Dial Plan option to restrict numbers that can be called.
To enable this feature select yes for the Use Dial Plan option and set the dial plan fields, refer to page 14.
The Dialling Timeout period sets how long to wait after the last digit pressed before dialling the number.
Note, If the dial plan option is on and the number type matches, then the number will be dialled without
delay. The other option is to enable the Use # to Call to initiate dialling.
When a call button is pressed, the audible tones of each digit dialled may be muted. This option may be
preferred if the number is long or for security reasons. If this feature is desired, then select the Yes option to
Dial Button Numbers Silently.
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