Main Resource Axxess Series Instructions - Page 4

Browse online or download pdf Instructions for Telephone Main Resource Axxess Series. Main Resource Axxess Series 5 pages.

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ACD Operations

How to use the DND key:

Press the "DND" key if you are going to be away from your desk for a

short period of time, the key will light up.

Press the "DND" key again when you come back and the light will go out.

You are now available to take calls.

SPKR Key:

Use the "SPKR" key to hang up with the caller.

How To Log Into The ACD Queue:

Press the Agent Log button.

Enter your 3-digit agent log code.

Courtesy of Main Resource, Inc. Visit us at

www.MainResource.com

or call 800 362-6740 for

all your Inter-tel Axxess needs.

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