IKEA UPPSPEL 394.301.98 Quick Start Manual - Page 5
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Troubleshooting guide
NOTE!
Always disconnect the cable from the wall socket before maintenance!
Symptom
The desk does not move.
The desk stops and can only
then move in the opposite
direction.
The desk will only move
downwards even though the
desk is not overloaded.
The desk does not move up
to its fully raised position.
It always stops at the same
position.
The desk only moves a little bit
upwards and stops.
The USB doesn't work.
Basic Setting:
Push the arrow down button until the legs have reached the lowest position and
keep pressure on the button for 6 seconds more. Upon certain errors, this must
be done twice in succession. Now the desk is in initial position.
Initialisation instructions:
Step 1. Continuously press the
the desk reaches its lowest position.
Step 2. Continuously press the
display shows "RST".
Step 3. Continuously press the
moves slightly downwards.
When the desk stops moving and the display shows "72", it is ready to use.
Height Adjustment Controller
1
1. LED Display: Press any key once to wake up the LED display.
2. Up key
arrow up: Press and hold to raise the desk.
3. Down key
(Arrow down): Press and hold to lower the desk.
4. Memory setting:
+
,
•
To save this current height: Press the button
"S-", then press preferred memory button
bind the height to this number.
Check
Is the main power supply connected to the legs?
Are all plugs mounted correctly between the legs and power
supply?
Is there visible damage to the cables, controls or the legs?
Is the desk in its fully raised or lowered position?
Is there a lot of weight on the desk compared to when the
desk functioned normally?
Have the correct screws been used when mounting the
frame to the legs?
Are all connections correct?
Does the desk have too much weight on it?
arrow down button for a few seconds until
arrow down button a second time until the
arrow down button a third time until the desk
2
3
,
,
:
, the display will show
,
,
,
Try
Try to connect a lamp or similar to the main power supply to
check that the supply voltage is OK.
See assembly instructions. Check all connections.
Damaged parts must be exchanged - Contact IKEA Customer
Service.
When the desk has reached its upper position it can only move
downwards.
Remove some of the load and try again.
Perform Basic settings.
The system has a new end stop position upwards. Perform Basic
settings to remove this stop.
Check if any screw used has the correct length (assembly
instruction). If the screw is too long it can damage the leg.
Check all connections.
Reduce the weight load and try again. A Basic setting might be
needed before the desk will move upwards.
Contact your nearest IKEA store or customer service.
4
•
For Example, if you press
•
Memory button
Note:
The desk's movement can be stopped at any time by pressing any button.
Height settings will remain even if the desk's power is cut.
. This will
, the display will show "S-1" etc...
,
,
,
.
5