IKEA 404.948.20 Manual - Page 20
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Troubleshooting
Warning! Refer to Safety chapters.
What to do if...
Problem
The doors of the appliance are
not aligned.
The appliance does not operate.
The appliance is noisy.
The lamp does not work.
The temperature cannot be
adjusted.
The compressor operates
continually.
The temperature in the appliance
is too low/too high.
Possible Cause
The height of the doors are not in a
level.
The mains plug is not connected to the
mains socket correctly.
There is no voltage in the mains socket.
The appliance is not placed stably.
The lamp is defective.
A control mode (super cooling, super
freezing or auto mode) is activated.
Temperature is set incorrectly.
Many food products were inserted at the
same time.
The room temperature is too high.
Food products placed in the appliance
were too warm.
The door is not closed correctly.
The temperature is not set correctly.
The door is not closed correctly.
The food products temperature is too
high.
Many food products are inserted at the
same time.
The thickness of the frost is greater than
4-5 mm.
The door has been opened often.
There is no cold air circulation in the
appliance.
Solution
Refer to "Levelling doors".
Connect the mains plug to the
mains socket correctly.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
Level the feet of the appliance
to stabilize it. Refer to "Levelling
feet", or the separate Assembly
Instructions.
Refer to "Replacing the lamp".
Deactivate the control mode. Refer
to "Operation" chapter.
Refer to "Operation" chapter.
Wait some hours and then check
the temperature again.
Refer to climate class chart on the
rating plate.
Allow food products to cool to
room temperature before storing.
Refer to "Closing the door".
Set a higher/lower temperature.
Refer to "Closing the door".
Let the food products temperature
decrease to room temperature
before storage.
Insert less food products at the
same time.
Defrost the appliance.
Open the door only if necessary.
Make sure that there is cold air
circulation in the appliance.
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