IKEA FULLGORA Manual - Page 10

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What to do if ...

Problems...

The appliance is not working:

If there is water in the defrost pan:

If the edges of the appliance cabinet, which

come in contact with the door seal, are warm to

the touch:

If the light does not work:

If the motor seems to run too much:

If the appliance temperature is too high:

If the doors do not open and close properly:

Before contacting the After-Sales Service:

Restart the appliance to see if the fault has been remedied. If it

persists, switch the appliance off again and repeat the operation

after an hour.

If your appliance still does not work properly after carrying out

the checks listed in the troubleshooting guide and switching

the appliance on again, contact the After-sales Service, clearly

explaining the problem and specifying:

• the nature of the problem

• the model

• Is the power cable plugged into a live socket with the proper voltage?

• Have you checked the protection devices and fuses of the electrical system in

your home?

• This is normal in hot, damp weather. The pan can even be half full. Make sure

the appliance is level so that the water does not overflow.

• This is normal in hot weather and when the compressor is running.

• Have you checked the protection devices and fuses of the electrical system in

your home?

• Is the power cable plugged into a live socket with the proper voltage?

• In case the LEDs are broken the user must call the Service for exchange of

the same type available only at our After-sales Service Centers or authorized

dealers.

• Motor running time depends on different things: number of door openings,

amount of food stored, temperature of the room, setting of the temperature

controls.

• Is the condenser (back the appliance) free of dust and fluff?

• Are the door properly closed?

• Are the door seals properly fitted?

• On hot days or if the room is warm, the motor naturally runs longer.

• If the appliance door has been left open for a while or if large amounts of

food have been stored, the motor will run longer in order to cool down the

interior of the appliance.

• Are the appliance controls correctly set?

• Has a large amount of food been added to the appliance?

• Check that the door is not opened too often.

• Check that the door close properly.

• Check that food packages are not blocking the door.

• Check that the internal parts or automatic ice maker are not out of position.

• Check that the door seals are not dirty or sticky.

• Ensure the appliance is level.

Note:

Gurgling, hissing and humming noises from the refrigerating system are

normal.

• the type and serial number of the appliance (given on the

rating plate, see next page)

• the Service number (the number after the word SERVICE on the

rating plate, see next page, inside the appliance).

Note: if the direction of door opening is reversed, this operation

is not covered by the warranty.

Solutions...