Maka Technologies Marbella MXPro User Manual - Page 4

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General Troubleshooting

Question

Device cannot be turn

Auto power-off

Unable to take

pictures or record

videos

Auto stop recording in

video mode

Encounter "file error"

when trying to

playback pictures or

videos

No image is displayed

on a high-definition

TV screen

Hazy Images

Supply light cannot be

turn on

There are horizontal

stripes interference on

the image

Reason

Device might be low in

battery.

1. Automatic shutdown

function is enabled.

2. Low Battery.

MicroSD card might be full.

Use a compatible SDHC

microSD card for HD video

recording.

MicroSD card might be

corrupted. There bad sectors

in the card.

1. Cable plug might not be

plugged in properly.

2. Wrong TV Input mode

Lens might be dirty.

Device might be low in

battery. Supply light will not

be able to on when power is

insufficient.

This could be due to wrong

light frequency setting.

Page 4

2 Alexandra Road, Delta House

#02-03 Singapore 15991

Solution

Charge the Battery.

1. Enter the setup menu to

change [shutdown time] to off.

2. Charge the battery

Check your microSD card's

memory space. Delete files if

required.

Get a microSD card that has

minimum of Class 10 speed.

Reformat the microSD card.

1. Ensure AV/ HDMI cable is

plug into the TV properly.

2. Refer to the back panel of

your TV to track the correct

TV input. Make sure you have

selected the correct input.

Check if there are fingerprints or

dust on the lens. Clean it with a

micro fabric cloth if necessary.

Charge the Battery.

Please set according to the local

power supply respectively; 50Hz

or 60Hz. For SG/MY: 50hz

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