IKEA ELDSLAGA User Manual - Page 10
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What to do if ...
Problem
The electric ignition does not
work
The burner fails to ignite
The gas ring burns unevenly
Before calling the After-Sales Service:
1. Check "Troubleshooting guide" to see if
you can eliminate the problem yourself
2. Turn the hob on again to check if correct
operation has been restored.
3. If the problem persists, contact the After-
sales Service.
Give the following information:
•
type of fault;
•
hob model;
•
service number (i.e. the number after the
word SERVICE on the dataplate under
the hob and on the warranty certificate);
Possible cause
There is no electrical
supply
The gas tap could be
closed
Burner crown may
be occluded by food
residues
•
your full address;
•
your telephone number.
If any repairs are required, contact an
authorised service centre, indicated in the
warranty.
In the unlikely event that an operation or
repair is carried out by an unauthorised
technician, always request certification
of the work carried out and insist on the use
of original spare parts.
Failure to comply with these instructions
may compromise the safety and quality of
the product.
Solution
Check the unit is plugged in
and the electrical supply is
switched on.
Check that the gas tap is
open
Clean the burner crown
according to cleaning
instructions to make sure that
the burner crown is clear of
food residues.
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