IKEA FRAMTID User Manual - Page 11
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Also for IKEA FRAMTID: User Manual (44 pages), User Manual (24 pages), Installation Manual (12 pages)
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• Cost for carrying out the initial installation of
the IKEA appliance. However, if an IKEA
service provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee, the serv-
ice provider or its authorized service partner
will re-install the repaired appliance or in-
stall the replacement, if necessary.
This restriction do not apply to fault-free work
carried out by a qualified specialist using our
original parts in order to adapt the appliance
to the technical safety specifications of another
EU country.
How country law applies
The IKEA guarantee gives You specific legal
rights, which covers or exceed local demands.
However these conditions do not limit in any
way consumer rights described in the local
legislation
Area of validity
For appliances which are purchased in one EU
country and taken to another EU country, the
services will be provided in the framework of
the guarantee conditions normal in the new
country. An obligation to carry out services in
the framework of the guarantee exists only if
the appliance complies and is installed in ac-
cordance with:
• the technical specifications of the country in
which the guarantee claim is made;
• the Assembly Instructions and User Manual
Safety Information;
The dedicated After Sales Service for IKEA
appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this guaran-
tee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won't provide
clarifications related to:
– the overall IKEA kitchen installation;
– connections to electricity (if machine
comes without plug and cable), to water
and to gas since they have to be execu-
ted by an authorized service engineer.
3. ask for clarification on user manual con-
tents and specifications of the IKEA appli-
ance.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual section of
this booklet before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual for
the full list of IKEA appointed contacts and rel-
ative national phone numbers.
Important! In order to provide You with a
quicker service, we recommend that You use
the specific phone numbers listed at the end of
this manual. Always refer to the numbers listed
in the booklet of the specific appliance You
need an assistance for. Before calling us,
assure that You have to hand the IKEA article
number (8 digit code) for the appliance of
which you need our assistance.
Important! SAVE THE SALES RECEIPT! It is
Your proof of purchase and required for the
guarantee to apply. Note that the receipt
reports also the IKEA article name and number
(8 digit code) for each of the appliances you
have purchased.
Do You need extra help?
For any additional questions not related to Af-
ter Sales of your appliances, please contact
our nearest IKEA store call centre. We recom-
mend you read the appliance documentation
carefully before contacting us.
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