IKEA FRAMTID DATID HGA5K Manual - Page 17
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another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product
to the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by IKEA.
•
Cost for carrying out the initial installation
of the IKEA appliance.
However, if an IKEA appointed Service
Provider or its authorized service partner
repairs or replaces the appliance under
the terms of this guarantee, the appointed
Service Provider or its authorized
service partner will reinstall the repaired
appliance or install the replacement, if
necessary.
These restrictions do not apply to fault-free
work carried out by a qualified specialist
using our original parts in order to adapt the
appliance to the technical safety specifications
of another EU country.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local legal
demands. However these conditions do not
limit in any way consumer rights described in
the local legislation.
Area of validity
For appliances which are purchased in one EU
country and taken to another EU country, the
services will be provided in the framework of
the guarantee conditions normal in the new
country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
-
the technical specifications of the country in
which the guarantee claim is made;
-
the Assembly Instructions and User Manual
Safety Information.
The dedicated AFTER SALES for IKEA
appliances
Please don't hesitate to contact IKEA
appointed After Sales Service Provider to:
•
make a service request under this
guarantee;
•
ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
•
ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual before
contacting us.
How to reach us if you need our service
Please refer to the last
page of this manual for the
full list of IKEA appointed
After Sales Service Provider
and relative national phone
numbers.
In order to provide you a quicker
service, we recommend to use the
specific phone numbers listed on this
manual. Always refer to the numbers
listed in the booklet of the specific
appliance you need an assistance for.
Please also always refer to the IKEA
article number (8 digit code) and 12
digit service number placed on the
rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) for each of
the appliances you have purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.
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