IKEA HOGKLASSIG Manual - Page 25

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ENGLISH

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found dur-

ing a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where

non-original parts have been used.

• Repairs caused by installation which is

faulty or not according to specification.

• The use of the appliance in a non-domes-

tic environment i.e. professional use.

• Transportation damages. If a customer

transports the product to their home or

other address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product to

the customer's delivery address, then

damage to the product that occurs

during this delivery will be covered by

this guarantee.

• Cost for carrying out the initial

installation of the IKEA appliance.

However, if an IKEA service provider or

its authorized service partner repairs or

replaces the appliance under the terms

of this guarantee, the service provider or

its authorized service partner will re-

install the repaired appliance or install

the replacement, if necessary.

• The appliance's serial number or

warranty seal has been removed or

defaced.

How country law applies

Our goods come with guarantees that

cannot be excluded under the Australian

Consumer Law (ACL). You are entitled to a

replacement or refund for a major failure

and compensation for any other reasonably

foreseeable loss or damage.

You are also entitled to have the goods

repaired or replaced if the goods fail to be

of acceptable quality and the failure does

not amount to a major failure.

This guarantee is not intended in any way

to limit or exclude such rights and remedies

that you may have under law.

You can find out more information about

the Australian Consumer Law on the ACCC

website: www.accc.gov.au

Area of validity

This IKEA guarantee applies only to

products purchased and installed in

AUSTRALIA .

What you must do to make a claim under

the guarantee:

To make a claim under the guarantee

contact IKEA after sales customer service

center at the above address, the IKEA

catalogue or refer to www.ikea.com.au for

your local store customer service phone

number, online email and opening times.

Please describe the problem that you are

facing with the appliance in detail along

with your product article number (8 digit

code) and date of purchase at the time of

call registration.

Please do not hesitate to contact the

dedicated after sales customer service

center for IKEA appliances to:

1. Make a service request under this guar-

antee;

2. Ask for clarification on installation of the

IKEA appliance in the dedicated IKEA

kitchen furniture.

3. Ask for clarification on user manual con-

tents and specifications of the IKEA ap-

pliance.

To ensure that we provide you with the best

assistance, please read carefully the As-