IKEA HOGKLASSIG Manual - Page 27

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ENGLISH

IKEA Pty Ltd

IKEA Service Office

L1 Clock Tower, 630 Princes Highway

Tempe, NSW 2044

Contact - IKEA Customer Service at

www.IKEA.com.au

For Western Australian and South Australian

customers please contact:

Cebas Pty Ltd

8c Sunray Drive, Innaloo WA 6018

Australia

Contact - IKEA Customer Service at

www.IKEA.com.au

What does this guarantee cover?

The guarantee covers faults of the appliance,

which have been caused by faulty

construction or material faults from the date

of purchase from IKEA. This guarantee ap‐

plies to domestic use only. The products

have been designed and tested for domestic

purposes only and this guarantee does not

cover damage arising from use of the

Product in a commercial environment.

The exceptions are specified under the

headline "What is not covered under this

guarantee?" Within the guarantee period,

the costs to remedy the fault e.g. repairs,

parts, labour and travel will be covered,

provided that the appliance is accessible for

repair without special expenditure. Replaced

parts become the property of IKEA.

The guarantee exists only if the appliance

complies and is installed in accordance with:

• The technical specifications.

• The Assembly Instructions and user

manual Safety Information.

IKEA's guarantee is subject to Australian

Consumer Law - see Schedule 2 to

Competition and Consumer Act, 2010. This

guarantee is in addition to (and does not

exclude, restrict or modify in any way) any

non-excludable statutory warranties in

Australia.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine

the product and decide, at its sole discretion,

if it is covered under this guarantee. They

will notify you as to whether your claim is

covered under this guarantee. If your claim

is approved, the IKEA service provider or its

authorized service partner, will then, at its

sole discretion, either repair the defective

product or replace it with the same or a

comparable product.

What is not covered under this

guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operating

instructions, incorrect installation or by

connection to the wrong voltage, damage

caused by chemical or electro-chemical

reaction, rust, corrosion or water damage

including but not limited to damage

caused by excessive lime in the water

supply, damage caused by abnormal

environmental conditions.

• Consumable parts including batteries and

lamps.

• Non-functional and decorative parts

which do not affect normal use of the ap‐

pliance, including any scratches and pos‐

sible colour differences.

• Accidental damage caused by foreign

objects including insect or vermin

infestation or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found dur‐

ing a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized