ENGLISH
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law (ACL). You are entitled to a
replacement or refund for a major failure
and compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality and the failure does
not amount to a major failure.
This guarantee is not intended in any way
to limit or exclude such rights and remedies
that you may have under law.
You can find out more information about
the Australian Consumer Law on the ACCC
website: www.accc.gov.au
Area of validity
This IKEA guarantee applies only to
products purchased and installed in
AUSTRALIA .
What you must do to make a claim under
the guarantee:
To make a claim under the guarantee
contact IKEA after sales customer service
center at the above address, the IKEA
catalogue or refer to www.ikea.com.au for
your local store customer service phone
number, online email and opening times.
Please describe the problem that you are
facing with the appliance in detail along
with your product article number (8 digit
code) and date of purchase at the time of
call registration.
Please do not hesitate to contact the
dedicated after sales customer service
center for IKEA appliances to:
1. Make a service request under this guar-
antee;
2. Ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture.
3. Ask for clarification on user manual con-
tents and specifications of the IKEA ap-
pliance.
To ensure that we provide you with the best
assistance, please read carefully the As-
sembly Instructions and/or the User Manual
section of this booklet before contacting us.
How to reach us if you need our service
The IKEA after sales customer service centre
will assist you on the phone with basic
trouble shooting for your appliance at the
time of service call request. Please refer to
the IKEA catalogue or www.ikea.com.au
and select your local store for local store
phone numbers and opening times.
Please describe the problem that
you are facing with the
appliance in detail along
with your product article number
( 8 digit code ) and date of
purchase at the time of call
registration .
SAVE THE SALES RECEIPT!
Kindly keep all these details and
original invoice of purchase
handy during the service
technician's visit to enable him to
carry out the job.
It is your proof of purchase and
required for the guarantee to
apply. Note that the receipt
reports also the IKEA article
name and number (8 digit code)
for each of the appliances you
have purchased.
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