KitchenAid KDFE104DSS User Instructions - Page 20

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KITCHENAID

LIMITED WARRANTY

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some

questions can be addressed without service. Please take a few minutes to review the Troubleshooting or

Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional

resources, or visit http://kitchenaid.custhelp.com.

2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and

Canada, direct all requests for warranty service to:

In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is installed,

operated and maintained according to instructions attached to or furnished with

the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP

(hereafter "KitchenAid") will pay for factory specified replacement parts and

repair labor to correct defects in materials or workmanship that existed when this

major appliance was purchased, or at its sole discretion replace the product. In

the event of product replacement, your appliance will be warranted for the

remaining term of the original unit's warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED

In the second through fifth years from the date of original purchase, when this major

appliance is installed, operated and maintained according to instructions attached to

or furnished with the product, KitchenAid will pay for factory specified parts for the

following components to correct non-cosmetic defects in materials or workmanship

in these parts that prevent function of this major appliance and that existed when this

major appliance was purchased. This is a limited 5-year warranty on the below

named parts only and does not include repair labor.

Nylon dish racks

Electronic controls

LIFETIME LIMITED WARRANTY (STAINLESS STEEL TUB

AND INNER DOOR LINER ONLY)

For the lifetime of the product from the date of original purchase, when this major

appliance is installed, operated and maintained according to instructions

attached to or furnished with the product, KitchenAid will pay for factory

specified parts and repair labor for the following components to correct non-

cosmetic defects in materials or workmanship that existed when this major

appliance was purchased:

Stainless steel tub

Inner door liner

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY

SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided

by a KitchenAid designated service company. This limited warranty is valid only in

the United States or Canada and applies only when the major appliance is used

in the country in which it was purchased. This limited warranty is effective from

the date of original consumer purchase. Proof of original purchase date is

required to obtain service under this limited warranty.

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not

allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives

you specific legal rights, and you also may have other rights that vary from state to state or province to province.

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the

representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this

major appliance, you should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the

exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives

you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISHWASHER

KitchenAid Customer eXperience Center

LIFETIME LIMITED WARRANTY

WHAT IS COVERED

DISCLAIMER OF IMPLIED WARRANTIES

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED

TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer

eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

WHAT IS NOT COVERED

1. Commercial, non-residential or multiple-family use, or use

inconsistent with published user, operator or installation

instructions.

2. In-home Instruction on how to use your product

3. Service to correct improper product maintenance or

installation, installation not in accordance with electrical

or plumbing codes or correction of household electrical or

plumbing (i.e. house wiring, fuses or water inlet hoses).

4. Consumable parts (i.e. light bulbs, batteries, air or water

filters, etc.).

5. Damage from accident, misuse, abuse, fire, floods, acts

of God or use with products not approved by KitchenAid.

6. Repairs to parts or systems to correct product damage or

defects caused by unauthorized service, alteration or

modification of the appliance.

7. Cosmetic damage including scratches, dents, chips, and

other damage to appliance finishes unless such damage

results from defects in materials and workmanship and is

reported to KitchenAid within 30 days.

8. Discoloration, rust or oxidation of surfaces resulting from

caustic or corrosive environments including but not

limited to high salt concentrations, high moisture or

humidity or exposure to chemicals.

9. Pick-up or delivery. This product is intended for in-home

repair.

10. Travel or transportation expenses for service in remote

locations where an authorized KitchenAid servicer is not

available.

11. Removal or reinstallation of inaccessible appliances or

built-in fixtures (i.e. trim, decorative panels, flooring,

cabinetry, islands, countertops, drywall, etc.) that interfere

with servicing, removal or replacement of the product.

12. Service or parts for appliances with original model/serial

numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded

circumstances shall be borne by the customer.

http://kitchenaid.custhelp.com

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