Avante ERGOADJUST CARE Manual - Page 12
Browse online or download pdf Manual for Indoor Furnishing Avante ERGOADJUST CARE. Avante ERGOADJUST CARE 17 pages. Adjustable bed
Print PageTROUBLESHOOTING
Below is a list of possible problems & their solutions should the adjustable base
PROBLEM
The base does not respond when the
remote is used.
Remote LED illuminates and appears to
be normal.
The remote does not work
or does not light up.
Base stutters while in motion.
USB and/or under bed lighting.
If you have followed the instructions outlined in this manual, and your problem is
persisting, please contact the retailer you originally purchased your bed from or
fail to operate properly.
Check that the power cord is plugged into a
•
working & grounded electrical outlet.
Check that the light on the transformer is on.
•
Check the home's circuit breaker & fuses.
•
Unplug the power cord from the outlet. After one
•
minute, plug it back in. Press any button on the
remote.
Check the remote LED light is lighting up when
•
pressed. If not, please check that the power cord
for the bed base is plugged into a working &
grounded electrical outlet.
Clear any clutter or obstructions under & around
•
the adjustable base. Radio frequency interference
from other remotes or electronic devises may affect
normal operation.
Ensure the buttons on remote are being pressed
•
firmly down when operating the Head & Foot
functions.
Check to see if the cable has been pulled out from
•
control box. If so, plug back in.
For USB, try using alternative devices and/or
•
cables. Please note: Generic cables may not work
and you may be required to utilise genuine cables
manufactured by your devices company. The USB
port is a SLOW charging port and will not support
Fast Charge.
Avante Australia for further assistance.
Page 10
SOLUTION
Perform any or all of the following: