Avaya IP Office 2402 User Manual - Page 10

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Avaya IP Office 2402 User Manual
5402user

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then Hold the first call and answer the second call.
To put an existing call on hold:
Press
Hold or the Call Appearance button with the symbol against it. The symbol changes to
showing that the line is on hold.
Answer the second call by pressing the Call Appearance button with the
symbol changes to ; showing that the line is connected.
To return to the held call:
If you have a call in progress, then first put that call on hold as above.
To retrieve a held call, simply press the Call Appearance button with the
Notes:
After a pre-set time (defined by your System Administrator), you are reminded that you have a call on
hold by the
If the system feature AutoHold is on (consult your System Administrator) then you can hold an active
call ( ) by pressing the second call's Call Appearance button ( ). If AutoHold is off, then pressing
the second call's Call Appearance button ( ) will drop the first call.
To transfer a held call see Transfer.
5402/2402 Phone User Guide
IP Office
hold icon changing for a few moments to and the phone ringing.
symbol against it. The
against it.
Issue 2d (10th October 2005)
;
Page 10