Avaya IP Office 3.2 5402 User Manual - Page 9

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Basic Call Handling Features

Answering a Call

When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the
associated call appearance display. The following describes how to use your handset to answer calls. To
answer calls using a headset, see Headset Working.
To answer an incoming call:
Do one of the following:
If you are not active on another call, answer the call by lifting your handset.
You can also press
handset/headset to speak to the caller. The phone does not have a built-in microphone.
or
If you are active on a call already, place the active call on
call (see Hold).

Making a Call

There are several options for making a phone call, depending on what how you want to use the phone.
To make a call using the handset:
1. Pick up the handset.
2. Dial the phone number of the person you want to contact, including any dial out codes.
To make a call using the speaker:
1. Press
Speaker.
2. Dial the phone number of the person you want to contact, including any dial out codes.
See Speaker for more information.

Clearing a Call

To clear an established call:
Either:
Replace the handset.
or
Press
Drop.
2402 and 5402 User Guide
IP Office 3.2
Speaker to listen to the incoming call. However, you must use the
Hold and then answer the incoming
[15-601075] Issue [11] (5 June 2006)
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