Avaya IP Office 4400 Quick Reference Manual - Page 2
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Answering Incoming Calls
•
Pick up the handset and begin talking.
•
When in headset mode, press
associated with the alerting call.
Making a Call
1.
Pick up the handset or (without picking up the handset) press
2.
Dial the number, including any outside line digits and/or area codes.
Retrieving Voicemail
•
To retrieve your voicemail, dial *17.
Hold
•
To place a call on hold, press
Hold
. An H is displayed.
•
To retrieve a held call, press
corresponding to the held call.
Transferring a Call
1.
With the call active, press
Trnsfer. The call is placed on hold.
2.
Dial the number you want to transfer the call to:
•
If the extension is busy or does not answer, press
•
If the extension answers and accepts the transfer, press
•
To transfer without announcing the call (if the line is free), hang up.
Conference
1.
During an existing call or conference, press
2.
If there is no answer, press
Hold and then press
or
If answered, press
Conf again. Any call that was put on hold is now put into the conference.
Note: The short codes documented in this guide refer to the use of default short codes only.
IP Office 4400 Quick Reference Guide
Spkr.
corresponding to the held call.
Trnsfer again.
Conf. When you hear a dial tone, dial the other party.
Conf.
Do Not Disturb
•
To switch Do Not Disturb on, dial *08. An N is displayed. To switch it off, dial *09.
Mute
•
To prevent the other person on the line from hearing you, press
•
To reinstate two-way conversation, press
Mute again.
Redial
1.
To redial a number dialed, press
Redial. The display shows numbers that you have recently
dialed.
2.
Press
and
to move through the stored numbers.
3.
Press the key below the number to redial it or press
call.
Diverting Calls
•
To divert calls at another extension, dial *12*N# (where N is your extension number). All calls to your
extension will be diverted to the extension you are using.
To re-direct your calls back to your own extension, dial *13*N#.
•
To divert calls at your own extension, dial *14*N# (where N is the extension to which you want your
calls diverted).
To cancel divert calls from your own extension, dial *14*#.
Call Forwarding
•
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this example).
•
To switch Forward Unconditional On, dial *01. A D is displayed. To switch it off, dial *02.
•
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
•
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
IP Office 4400 Quick Reference Guide
Mute
.
Exit to exit the display without making a