Avaya IP Office 9608 User Manual - Page 6

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Avaya IP Office 9608 User Manual
To log in for the first time:
1. Dial *17.
2. If you are dialing from your own ext, press #. Otherwise enter your extension number
3. If a password has not been set yet, press #. You are asked to enter a new password.
· If a password has been set, enter your password and press #.
4. Enter a new password and press #. Your password cannot be the same as your extension number or a set of repeated digits or
consecutive numbers.
5. Re-enter the new password and press #.
6. Record your name when you are prompted..
7. Press 1 and at the tone, speak your name.
8. Press 1 again. Your recording is played back.
9. Either press # to accept the recording or 1 to record again.
10. After you log in, the voice prompts tell you what to do. A summary of many of the options is given in Summary of Mailbox Options .
· Press *4 for help at any time.
· Press *7 to return to the activity menu.
· Press # at the end of a menu to return to the previous menu.
Log in remotely:
1. Call your company and ask to be connected to a number that will go to voicemail. This means a number that will not be answered by a
person, for example, your own extension number.
2. Wait for the voicemail system to respond and ask you to leave a message.
3. After the tone, do not leave a message but press #. In some cases you may hear the prompt No message to save.
4. Dial *7. You are asked to select the mailbox that you require.
5. Enter your own extension number and press #.
6. When prompted enter your mailbox password and press #. You hear a summary of your voicemail messages as normal.
To listen to messages in your mailbox:
1. Log in to your mailbox. The number of new messages is announced. The announcement tells you how many of those messages are
priority messages.
2. Press 2 to receive your messages. The header of the first message is played.
· You can press 0 to skip the message header and listen to the message
3. As you listen to your messages you can use the following controls to listen to all or part of the message again.
· Press 2 to restart message.
· Press 23 to replay header.
· Press 3 to pause / resume.
· Press 5 to rewind 5 seconds.
· Press *5 to restart.
· Press 6 to advance 5 seconds.
Avaya IP Office Voicemail User Guide
and press #.