Avaya IP Office 9611 User Manual - Page 2

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Avaya IP Office 9611 User Manual
Call Directories
Contacts
(You can store up to 250 name and telephone numbers)
Viewing Contacts Details
Press the Contacts button to display the Contacts screen.
Select the contact you want to view.
Press the [Details] softkey to view all information available for that contact.
Adding a New Contact
Press the Contacts button .
Press the New softkey.
Enter the name using the dialpad.
Pressing the "2" on your dialpad displays the letter "A." Pressing the 2 key again

replaces the A with a "B," pressing it again replaces the B with a "C" and pressing it again
replaces the C with a "2;" pressing it again re-displays the letter "A," and so on. Pause be-
fore entering the next character if the characters are on the same key.
If you want to remove a letter, number, space, or symbol that is in the middle

of the text you entered, use

move. Once your cursor is in the correct position, press Bksp to remove the character
Press the [More] softkey  Abc to change betw een upper and low er case

letters or to enter numbers.
Press the [ABC] again to cycle through the options (Abc/123/abc/ABC)

Press the [More] softkey  Symbols to enter characters that are not on

your dialpad. Select the symbol you want to use. Press OK to select the symbol.
Press Clear to delete all text and start over.
Use the Navigation Arrows to scroll to the next field or press the corresponding Line but-
ton to select the next field.
Enter the telephone number.

Press the [Save] softkey.

Editing a Contact
Press the Contacts button.
the contact entry you wish to edit.
the [More] softkey  Edit .
Choose the field you want to edit.
Use the dialpad and softkeys to make changes to the contact information.
Press the [Save] softkey.
Deleting a Contact
Press the Contacts button.
the contact entry you wish to delete.
the [More] softkey  Delete .
the [Delete] softkey again to confirm.
History
Viewing the History
Press the History button.
Use the
to view separate lists of your missed, answered, or outgoing calls

NOTE: You can scroll quick ly to the top of the list by pressing Call Log again.
Viewing History Details
Press the History button.
Select the number you want to view.
Press the [Details] softkey.
Press the [Back] softkey to return to the list view.
Adding an Entry from the Call Log to your Contacts List
Press the History button.
Select the History entry you want to add to your Contacts list.
Press the [+Contact] softkey.
Edit name and telephone number, if necessary. Editing is same as above in Contacts section
Press Save.
Removing an Entry from the History
From the History screen, select the entry you wish to delete.
Press the [More] softkey.
Press the [Delete] softkey
Press the [Delete] softkey again to confirm,
retain the entry.
Clearing all Entries from the History
From the History screen, select the entry you wish to delete.
Select the list you want to delete. (All Calls list, Outgoing Calls list etc.)
Press the [More] softkey.
Press the [Clear All] softkey to delete all of the entries in the list you are viewing.
Press the [Clear All] softkey again to confirm.
to place your cursor after the character you want to re-
or
press the [Cancel] softkey if you wish to
(Features are dependent upon administrative rights)
Call Forward
calls to any extension number other than your coverage)

Press the [Call Fwd] softkey or Line button next to Call For-
ward.
You will hear dial tone. Enter the forwarding number. You will
hear a confirmation tone. The light next to the button will turn
on.
To deactivate Call Forward

Press the [Call Fwd] softkey or Line button next to Call For-
ward. You w ill hear dial tone.

Call Park
trieval at any extension.)
Parking a Call on Your Own Extension

Press the  to view the phone features

Press the  to locate Call Park.
Select
Press

Press the line button next to Call Park. Wait for confirmation

tone. Hang up.
The line button will be lit when a call is parked.

Retrieving A Parked Call

Lift your handset or press the Speaker button.
Select

Press the Park Retrieve button
Press

Dial the Extension number where the call was parked.
Press
You are connected to the parked caller and the light

on the
Call Park line button disappears.
If you receive intercept tone, the parked call has

been dis connected or retrieved by someone else.
Call Pickup
in your group. )

To answer a ringing phone, press the Call Pkup button and en-
ter the extension of the phone that is ringing. That call will now
be on the user's phone that picked up.



Send All Calls

From the Phone (Main) screen, press [SendCalls] Softkey
to send all your calls to voicemail.



When the feature is activated the button will be displayed

as [SendCalls]

From the Phone (Main) screen, press the [SendCalls]
Softkey to deactivate.
Directory
Access Directory

Press Directory

Using your keypad, enter the 1st 3 letters of the person's
last name
Scrolling through names

Press Next on the features menu

Names will scroll down based on letters you entered
Calling a Directory name

Press Make Call on the feature menu
Phone Features
(Allows you to re-direct your incoming
(Puts a call on hold at your extension for re-
(when you want to answer a ringing phone
(Company Directory)
