Avaya IP Office 9650 User Manual - Page 5

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Avaya IP Office 9650 User Manual
Answering a Call to a Bridged
Extension
If an Aux button flashes, press that button or
press the Answer softkey.
Making a Call
1. Lift the handset, or press Speaker or Head-
set (if applicable) or a line button for an
available line. If you have more than three
call appearances, for example, if you use
bridged appearances to monitor another
extension, use the Aux buttons to get to the
line you want.
2. Dial the number you want to call.

Using Voice Dialing

1. Press Contacts.
2. If Voice dialing is enabled, a Voice softkey
displays. If no tone is generated or if no
check mark appears next to the Voice soft-
key, press Voice.
3. Within a few seconds or as soon as you hear
the tone, say the name of the person you
want to call.

Transferring a Call

1. From the Phone screen, select the line you
want to transfer. If the line you want is not
already highlighted, select the call you want
to transfer by pressing the line button or
Aux button or by scrolling to the call.
2. Press Transfer or OK.
3. Dial the telephone number, or call the per-
son from the Contacts list, or call the person
from the Call Log list.
4. If unattended transfers have been adminis-
tered, you can hang up now if you do not
want to announce the call. Otherwise, press
Complete or OK to transfer the call.

Conference Calls

Setting up a Conference Call

1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person
from the Contacts list, or call the person from
the Call Log list.
4. When the person answers, press Join or OK to
add the person to the existing call.
5. Press Add and repeat these steps to add an-
other person to the conference call.
6. Press Drop at any time to drop the last person
added to the conference call.
Adding a Person on Hold to a
Conference call
1. From the Phone screen, select your active call. If
it is not highlighted, press the line button or Aux
button or scroll to it.
2. Press Conf, or Add if you are already in a confer-
ence.
3. Select the call on hold that you want to add to
the conference.
4. Press Resume or the line button or the Aux but-
ton or OK to take the call off hold.
5. Press Join to add the person to the conference
call.
Dropping a Person from a
Conference Call
1. From the Phone screen, select your active call.
2. Press More then Details.
3. Select the person you want to drop.
4. Press Drop.
5
Contacts
You can save up to 250 names and up to 3 tele-
phone numbers per name. You can call a con-
tact by speaking the contact name. You can also
import or export a Contact list using a USB de-
vice.
Calling a Person from the Contacts
List
1. Press the Contacts button.
2. Select the person or primary number you
want to call. To call a non-primary number,
select the person, press Details, then select
the desired number.
3. Press Call or OK.

Adding a New Contact

1. Press Contacts.
2. Press New if this is your first contact list en-
try, or press More then New if you already
have entries in your contact list.
3. Enter the name using the dialpad.
4. Select the next field.
5. Enter the telephone number and press Pri-
mary if applicable. The primary number is
the one that will always display without hav-
ing to go into contact details.
6. Select the next field.
7. Select the type of number entered (general,
work, mobile, home).
8. If you have another number for this contact,
scroll down and repeat Steps 5 - 7. You can
add up to two additional numbers for this
contact, but you can designate only one
number as primary.
9. Press Save or OK.