Avaya IP Office Phone Manager Application Notes - Page 2

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Avaya IP Office Phone Manager Application Notes

1. Introduction

These Application Notes describe the configuration steps required for the Valcom Talkback IP

Speakers to successfully interoperate with Avaya IP Office. The Valcom Talkback IP Speakers

are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint. The following

Valcom Talkback IP Speakers were compliance tested:

 VIP-148L

 VIP-160

 VIP-172L

 VIP-422

 VIP-431-DS

When the call button is pressed on a Valcom Talkback IP Speaker, the device initiates a call to a

preconfigured destination that resides on Avaya IP Office, and provides hands-free two-way

communication.

1.1. Interoperability Compliance Testing

The interoperability compliance test plan included feature and serviceability test cases.

The feature testing covered SIP registration, basic calls, display verification, hold/reconnect,

conferences, transfers, media shuffling, audio codec negotiation, and coverage call scenarios.

The serviceability testing focused on verifying the ability of the Valcom Talkback IP Speakers to

recover from adverse conditions, such as a disconnect and reconnect of the Ethernet cable to the

device, and Avaya IP Office reboots.

1.2. Support

Technical support for Valcom can be obtained through the following:

 Phone: (800) VALCOM1

 Email: [email protected]

MJH; Reviewed:

SPOC 12/6/2010

Solution & Interoperability Test Lab Application Notes

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Valcom-Spkr-IPO