Avaya IP500 User Manual - Page 4

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REDIAL

CALLER ID

HOLD

TRANSFER

TRANSFERRING

CALLS OFFSITE

V11

Last Number Redial

• Without lifting the handset, Press Redial Twice, then lift handset

Scroll through the last 10 numbers dialed:

• Press Redial

• Press Arrow Keys to scroll through the last 10 numbers

• Press the soft key beside the number on the screen to dial

The log can store up to 48 entries for both incoming & outgoing caller ID.

NOTE: This must be activated by your service provider e.g. Telstra

Press the second Soft Key for Log on the menu on the screen

•

Then Press the Soft Key for one of the following options:

•

Missed Calls

Incoming Answered Calls

Outgoing Calls

More to display a second menu for All Calls

Press the arrows to display further pages of entries

•

Press the Soft Key option to Call, Delete, Save or Done/Exit to exit.

•

To place an outside call on Hold:

• Press the HOLD button

The symbol will change next to the call appearance key

To pick up the outside call again:

• Press the Call Appearance Key next to the screen

To transfer an incoming call to another extension:

• Press Transfer

• Dial Extension number

• Announce call

• Press the Transfer key again

• Hang Up

• Whilst on the first call press Transfer

• Dial the offsite/external telephone number

• Announce the call

• Press Transfer then hang up