Broadata Mini-HDMI-WP Series User Manual - Page 12

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Wall Plate Miniature Multimode Fiber Optic HDMI Transmission System

6.0 SERVICE PROCEDURE

6.1 Replacement Policy

Standard products found defective on arrival (DOA) will be

replaced, based on availability, within 24 to 48 hours anywhere

in the U.S. Please call Customer Service at 800-214-0222 for

information.

6.2 Return/Repair Service

The BCI Mini-HDMI-WP System contains no user serviceable

components. If you have a problem with your unit, please contact

the Customer Service Department. To facilitate our return/repair

processing please contact Broadata Communications, Inc. to

obtain a Return Material Authorization (RMA). Please include

the following information:

•

Broadata Communications, Inc.

2545 West 237th Street, Suite K

e-mail: [email protected]

Website: www.broadatacom.com

Broadata Technical Support, [email protected]

Product model number

Serial Number

Complete description of problem

Hardware installation description

Torrance, CA 90505

1-800-214-0222

(310) 530-1416

(310) 530-5958 (Facsimile)

Mini-HDMI-WP User's Manual