Avaya 4620 Handling Basics - Page 13

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Avaya 4620 Handling Basics
AVAYA Voice Messaging System
Extended Absence Greeting
Recording an Extended Absence Greeting will temporarily replace your standard greeting. When you
deactivate the extended absence greeting your standard greeting will be restored. Each time you login to
your voicemail, there will be a reminder that the extended absence greeting is active.
To Create an Extended Absence Greeting:
Step 1 – Call the Avaya Voicemail Messaging System and login to your account.
Step 2 – Press the [4] key to access the Personal Menu.
Step 3 – Press the [1] key to access the Greeting Menu.
Step 4 – Press the [2] key to select Extended Greeting.
Step 5 – Wait for the tone and begin recording your extended greeting.
Step 6 – Press the [#] key to stop the recording.
Step 7 – Press the [1] key to accept the extended greeting.
Delete Extended Absence Greeting
The Avaya Messaging system will automatically default back to your normal greeting after you delete the
Extend Absence Greeting.
To Delete the Extended Absence Greeting:
Step 1 – Call the Avaya Voicemail Messaging System and login to your account.
Step 2 – Press the [4] key to access your Personal Menu.
Step 3 – Press the [1] key to access the Greeting Menu.
Step 4 – Press the [2] key to access the Extended Absence Greeting Menu.
Step 5 – Press the [3] key to delete the Extended Absence Greeting.
Send Calls to Voicemail
The Avaya Messaging System will allow you to send your calls directly to your voicemail system,
bypassing the telephone. The phone will transfer to voicemail after the first ring rather than waiting for
the third ring.
To Send Your Calls to Voicemail:
Step 1 – Press the Send All Calls
incoming call is routed to your voicemail. The "Send All Calls" screen field will become shaded to
indicate the feature has been activated.
Step 2 – To cancel the Send All Calls to voicemail, press the Send All Calls
The Send All Calls screen field will clear to indicate the feature has been cancelled and calls
will be directed to your telephone.
VCUnet - VCU Technology Services
www.ephones.vcu.edu
softkey. You will hear an abbreviated ring as an
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softkey.
Problem Calls: 828-2227
Updated: 9/26/07