Avaya 9400 series Quick Reference
Browse online or download pdf Quick Reference for Telephone Avaya 9400 series. Avaya 9400 series 3 pages. Avaya aura communication manager
Also for Avaya 9400 series: Application Notes (11 pages), Application Notes (8 pages)
Print Page
Description of LEDs
Call appearance button LEDs
LED
Steady green
Call appearance is active.
Slow blinking green
Call appearance is ringing.
Fast blinking green
Call appearance is on hold.
Very fast blinking green
Conference or Transfer is pending.
Steady red
Call appearance is selected and will be used when you go
off-hook. It remains steady red while you use the call
appearance.
Off
Call appearance is available.
Feature button LEDs
LED
Steady green
Feature is active.
Blinking green
Feature is pending (request is being processed and not
immediately available).
Blinking red
Feature is shown on the phone display.
Off
Feature is not active.
Navigation tips
A navigation icon appears in the telephone display to indicate that you can scroll to more options
or information. Use the right and left navigation arrows to go to other screens when the paging icon
(left- and right-facing arrows) displays on the title line or to move the cursor right or left when entering
text.
When you scroll to a line on the display, that line is selected. The softkey labels change according
to the options available for the line you select. The OK button is a shortcut for the default action.
For example, when you select an entry in your contacts list, pressing the OK button places a call
to that person.
Answering and making a call
Answering a call
• If you are not on another call, do one of the following:
- Lift the handset.
- Press the call appearance button whose green LED flashes for the incoming call.
- Press the Speaker button to answer using the speakerphone.
- Press the Headset button to answer using the headset.
- Press the ON button to answer using a wireless headset.
• If you are on another call, press the call appearance button whose green LED flashes for the
incoming call.
Making a call
1. Do one of the following:
• Lift the handset.
• Press the Speaker button.
• Press the Headset button.
Description
Description
• Press an available call appearance button.
2. Dial the number you want to call.
Putting a call on hold
1. To put your active call on hold, press the Hold softkey.
2. To resume the call, press the call appearance button for the call on hold.
Transferring a call
1. If the call you want to transfer is not your active call, press the call appearance button for the
call you want to transfer.
2. Press the Transfer softkey.
3. Do one of the following:
• Dial the telephone number.
• Call the person from the contacts list.
• Call the person from the call history.
4. Press the Transfer softkey to transfer the call.
Using the conference feature
Making a conference call
1. While active on a call, press the Conf softkey.
2. Do one of the following:
• Dial the telephone number.
• Call the person from the contacts list.
• Call the person from the call history.
3. Press the Conf softkey to add the person to the existing call.
Adding a person on hold to a conference call
1. Select the call appearance button for your active conference call.
2. Press the Conf softkey.
The active conference call is put on soft hold.
3. Press the call appearance button of the call on hold.
Be sure not to choose the call appearance button for the call that is on soft hold.
4. Press the Conf softkey again to add the person to the conference call.
Dropping the last participant from a conference call
While active on a conference call, press the Drop softkey.
Using advanced telephone features
The features that are available to you depend on what your administrator has assigned to your
telephone. A few of the most commonly administered features are explained below. For more
information about all the features that are available for your extension, contact your system
administrator.
Forwarding calls
1. To turn call forwarding on, press the CFrwd feature button.
You hear a dial tone prompting you to dial the forwarding number.
2. Dial the number to which you want to forward your calls.
After you dial the number, you hear a confirmation tone.
3. To turn call forwarding off, press the CFrwd feature button.
The green LED next to the feature button turns off.
Sending all calls
• To send all calls to coverage, press the SAC feature button.
• To turn the feature off, press the SAC feature button.