Avaya 9400B Series Quick Reference Manual

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About LEDs

Each function, partner, or destination key has two light-emitting diodes (LEDs), a green and a red,

to indicate the status of the function or partner. The status is identified by whether the LED is on,

off, or blinking, as described in the following tables.

Note:

The LEDs for the keys that are assigned to destinations are always off.

Table 1: Function key LEDs

LED

Steady red

Function is active, for example, call diversion is set to on.

Off

Function is not active.

Table 2: Partner key LEDs

LED

Steady green

Partner has set partner diversion.

Blinking red very

Partner receives two calls in parallel (50 milliseconds on, 50

fast

milliseconds off)

Blinking red slowly Partner receives an external call.

Blinking red fast

Partner receives a call either in idle state or while on a call (200

milliseconds on, 50 milliseconds off)

Steady red

Partner is on a call.

Scrolling and navigating

A navigation icon appears in the telephone display to indicate that you can scroll to more options

or information.

The softkey labels change according to the options available for the line you select. The OK button

is a shortcut for the default action. For example, when you select an entry in your contacts list,

pressing the OK button places a call to that person.

Answering and making calls

Answering a call

To answer a call, lift the handset or press the Speaker button to use the speakerphone.

Answering an additional call

Use this procedure to answer an incoming call while on another call. But first activate the Second

call feature on your telephone.

1. While on a call, select the number or name of the second call in the display.

2. Press the OK button.

You can now talk to the second call while the first call is on hold.

Note:

To end the second call instead of placing it on hold, press the Drop softkey.

Calling an internal number

1. Enter the number that you want to dial.

2. Lift the handset.

Calling an external number

Description

1. Enter the external line code. For example, 0.

2. Enter the number you want to call.

3. Lift the handset.

Making a call using call history

1. Press the History button.

2. To select the appropriate list, press the left or right arrow button as required.

3. Select the number that you want to dial.

4. Lift the handset.

Making a call using a phone book entry

1. Press the Phone book/Contacts button.

2. Select the entry you want to dial.

3. Lift the handset.

Placing a call on hold

You can put an active call on hold or an incoming call that you have not yet answered. When you

put an incoming call on hold, the ringing tone is turned off and the call LED continues to flash.

Putting an incoming call on hold is useful when you are performing another task, such as editing a

phone book entry that you want to complete before you answer the call.

1. To place your current call on hold, press the Refback softkey. When you press the Refback

softkey, the active call goes on hold and you can call another subscriber.

2. To resume the call on hold, press the Drop softkey.

Transferring a call

1. Make a call.

2. Press the Refback softkey.

Your first call is put on hold.

3. Dial the appropriate telephone number.

4. When the party answers, announce the call.

If the party does not answer, press the Drop softkey to return to the call on hold.

5. Press the Transfer softkey again or hang up.

Using the Conference feature

Making a conference call

1. While active on a call, press the Conference with ... softkey.

2. Enter the telephone number of the additional participant or use the phone book/destination

key.

3. When the additional participant answers, start the conference.

4. If the additional participant does not answer, press the Drop softkey to return to the first call.

Talking with a participant in a conference call

Use this procedure if you are on a three-party conference call and want to talk privately with one

participant.

1. Select the call number menu item of the participant with whom you want to talk privately.

2. Press the OK button.