Avaya 9641GS Quick Reference

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Avaya 9641GS Quick Reference
Avaya 9621G/9641G/9641GS
IP Deskphones H.323 Quick
Reference
Menu options
The following image shows the menu options that are
available to you to view the current settings and configure
the required parameters on the Avaya 9621G, 9641G, and
9641GS IP deskphones.
Home
Page
Options
Call
Settings
&
Settings
Settings
My
Application
Bluetooth
Pictures
Settings
Setup
Screen &
Network
Sound
Weather
Information
Options
World
VPN
Advanced
Clock
Settings
Options
Favorites
Logout
Automatic
Help
Gain
Control
Light
Browser
Off
Headset
Equalization
Touch
Screen
Cleaning
About
Avaya IP
Deskphone
Note:
Bluetooth setup option is available on the Avaya
9641G and 9641GS IP deskphones. Your deskphone
might not display some options on your deskphone if
your administrator has not configured the options for
your extension.
Answering and making a call
Answering a call
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset, touch
the ringing call appearance line, tap Answer
DRAFT—November 13, 2014—4:11 AM (UTC)
softkey to answer the call using the speakerphone,
or press Headset to answer using the headset.
• If you are on another call, you might need to put the
active call on hold first before answering the new
call. If the phone does automatically display the
incoming call, you can tap Ans Hold softkey or
incoming call appearance to automatically put the
first call on hold when you answer the new call.
Also, you can tap Ans Drop softkey to
automatically drop the first call when you answer
the new call.
Release 6.6
• If you have paired a Bluetooth headset for use with
November 2014
the 9641G or 9641GS deskphone, press the
Answer button on the Bluetooth headset to answer
an incoming call .
• To automatically display the Phone screen when
you receive an incoming call, set the Phone
Screen on Ringing option to Yes.
Making a call
1. Lift the handset, or press Speaker or Headset (if
applicable) or touch an idle call appearance line.
2. Dial the number you want to call. If you have a favorite
Go to Phone
Screen On
icon on the Home screen for the person you want to
Calling
call, tap that icon to initiate dialing.
Go To Phone
Brightness
Screen On
History
Ringing
Putting a call on hold
Go To Phone
Log
Screen On
Bridged
Contrast
Answer
Calls
1. If you are not active on the line you want to put on
Personalized
Display
Personalized
hold, tap that line.
Button
Call Timer
Ringing
Labels
2. Tap Hold.
Restore
Button
Redial
Default
Clicks
Labels
Visual
Error
Alerting
Tones
Phone
Audio
Screen
Path
3. Tap Resume or the call appearance of the held call to
Width
retrieve the call.
Pair Contacts
To Calls
Transferring a call
1. Keep the call you want to transfer active and tap
Transfer from the Phone screen.
2. Dial the number to which you want to transfer the call.
3. Tap Complete to transfer the call.
Activating call forwarding
1. Press Forward to gain access to the main Forwarding
screen.
2. Tap Call Forward.
3. Enter the destination number to which you want to
forward your calls.
4. Tap Enter.
After you enter the forwarding number, you hear a
confirmation tone.
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Note:
The phone might display a hold timer when you
put a call on hold.
Using the conference feature
Setting up a conference call
1. Select any idle call appearance and dial the first
conference participant.
2. From the Phone screen, tap Conference.
3. Dial the telephone number, or call the person from the
contacts list, or call the person from the History list.
4. When the person answers, tap Join to add the person
to the existing call.
5. To add another party to the conference call, tap Add.
6. Repeat Steps 3 and 4 to add another person to the
conference call.
7. To see a list of the conference participants, tap the
Details icon on the Conference Call line and then
either:
• Tap a participant name and tap Silence to mute the
person.
• Tap a participant name and tap Drop to drop this
person from the conference call.
• Tap Refresh to refresh the conference details.
• Tap Back to exit the conference details screen and
return to the Phone screen.
Contacts
Searching for a contact
1. Press Contacts.
2. With the phone on hook, use the dialpad to start
typing the name you want to search.
Keep in mind how your Contact list is set up. If you set
up your contacts as Last Name, First Name start
typing the letters of the last name. If you have set up
your Contacts using a different scheme, type the most
likely letter(s) that would match the contact you want
to find.
3. When you see the contact you can:
• Tap the phone number of the contact to dial, or
• Tap the Details button next to the contact's phone
number to select a different phone number or see
detail information about this contact.
Calling a person from the contacts list
1. Press Contacts.
2. Find the contact that you want to call by typing the
name of the person as listed.
1