Avaya Definity 6424 User Manual - Page 7

Browse online or download pdf User Manual for Telephone Avaya Definity 6424. Avaya Definity 6424 17 pages. 6400 series, multi-line voice terminal
Also for Avaya Definity 6424: Quick Reference Card (6 pages), User Manual (14 pages), User Manual (2 pages)

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Avaya Definity 6424 User Manual
Problem
A feature does not work as noted in
the book.
There is no dial tone.
The telephone does not ring.
Page 6

Troubleshooting

Solution
1.
Re-read the procedure and try again.
2.
For some features you must lift the handset before you can
use the feature.
3.
Check with your system manager to be sure this feature is
administered on your telephone.
1.
Check with your system manager to be sure your telephone
is administered correctly.
2.
Make sure the handset and line cords at your telephone are
securely connected at both ends.
3.
Find a working telephone of the same type as your own.
Unplug this telephone from its modular wall jack. Plug your
telephone into that jack and check if it gets dial tone.
4.
If your telephone still does not work, plug the working
telephone (of the same type) into your modular wall jack. If
the working telephone has dial tone, your own telephone is
faulty. See your system manager.
1.
Set the ringer volume to a higher level.
2.
Place a test call from another extension to your extension.
3.
Check the line cord to make certain it is securely connected
at both ends.
4.
If there is still a problem, see your system manager.