Avaya IP OFFICE 2410 Quick Reference Training Manual - Page 7

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Avaya IP OFFICE 2410 Quick Reference Training Manual
Voice Mail Quick Reference Guide
The following are the guidelines for accessing the most frequently
used features of the new CallXpress voice mail system. Once you
have accessed the system, please listen and carefully follow the
tutorial prompts.
To Call Voice Mail:
From your phone
Dial 1600, when Voice Mail answers,
enter your security code when prompted.
From another phone
Dial 1600, when Voice Mail answers,
press "*" "#", plus your mailbox number and security code when
prompted.
Outside the District
Dial 571-1600, press "#", then enter your mailbox number and security
code when prompted.
To transfer a call directly into a mailbox:
Press transfer, dial 1600, when Voice Mail answers, press "*" "8" then
the person's mailbox number (same as their extension number) and
hang up.
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To play messages
•
Dial 1600
•
Enter your security code
•
Press P (7) to Play messages
•
Press T (8) to Skip to another message
Message options
While listening to a message:
•
Press A (2) to Answer the message
•
Press D (3) to Discard (delete) the message
•
Press G (4) + Ext. No. to Give (a copy of) the message to
another mailbox
•
Press K (5) to Keep (save) the message
To change your personal options
•
Dial 1600
•
Enter your Security Code
•
Press U (8) for Personal Options
•
Press 4 (G) to Change your greeting
•
Press 1, then 4 to Change your security code
•
Press 1, then 5 to Change your name
Voice Mails are retained for 90 days from date received.
Additional information regarding the Avaya Telephone System can
be found under the Tacoma School District's web-site: Technology
Services, Telecommunication section.
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