Avaya IP OFFICE 2420 End User Manual - Page 9

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4. Hang up.

To park a call at your extension (for retrieval at any extension) when a Call Park button is not administered:

1. Press

2. Enter the Call Park code *6.

3. When you hear confirmation tone, hang up.

To retrieve a parked call from another extension:

1. Pick up the handset or press

2. Dial the Answer Back code #6.

3. When you hear a dial tone, dial the extension at which you parked the call.

If returning to a call parked at your telephone, dial your own extension.

To add another party to a call:

1. Press

2. When you hear dial tone, dial the number of the person you want to add to the call.

3. Wait for an answer.

4. To add the person to the call, press

conference, press

5. Repeat Steps 1 through 4 for additional conference connections.

To add a held call to an active call:

1. Press

2. When you hear dial tone, press the call appearance button corresponding to the held call.

3. Press

again.

To remove the last person added to the conference call:

1. Make sure that the conferenced call appearance is selected.

2. Press

To temporarily redirect all calls:

Note: Calls to an EAS agent login-ID extension cannot be forwarded. Also with EAS, if calls need to be forwarded for the

station you are logged into, forwarding must be done before you actually log in.

1. Press Call Forward.

or, Dial the Call Forward code *2.

Note: If you have console permission and are not forwarding your own calls, dial the extension number whose calls

are to be forwarded. You will receive dial tone.

2. Dial the extension or phone number where calls are to be sent.

Note: Some telephones have restrictions on where calls can be forwarded (see your system manager).

3. Hang up.

Note: You may hear a ring-ping tone from your telephone as each call is forwarded.

To cancel Call Forwarding:

1. Press the Call Fwd button again (while on-hook).

or, Dial the Call Forward Cancel code #2 (while off-hook).

Conference

again. (If the called party does not answer or does not want to join the

. Then, you can return to the held call by pressing its call appearance button.

Call Forwarding All Calls

{confirmation tone}

2420 Digital Telephone End User Guide | 9 |

{dial tone}

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