Avaya IP OFFICE 2420 User Manual - Page 2

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Avaya IP OFFICE 2420 User Manual
1. Display, Call Appearance and Feature buttons: Call Appearance Keys allow the user to
handle multiple calls and the display shows call information. Details on system features
(allocated by your System Administrator) can also be displayed. See Call Appearance Keys
and Overview of the Functions Keys
2. Message lamp: Lit when the user has voicemail messages. Can also be set to flash when
the phone is ringing.
3.
Previous/Next Page: Move through the different pages of the call handling, speed
dials and call log screens. Also used to move the cursor during data entry.
4.
Messages: Access the user's mailbox.
5. Call Handling Buttons:
Hold: Place call on hold, retrieve held call. See Hold
Transfer: Transfer call. See Transfer
Conference: Conference held calls. See Conference
Drop: Drop call. See Clearing a Call
Redial: Redial last number dialed. See Redial
6. Dial pad: Standard 12-button pad for dialing telephone numbers.
7.
Volume Controls: Adjust the speaker, handset, headset, or ringer volume
depending on which is currently in use
8.
Mute: Turns the microphone on/off. When in use, the associated light is on and the
caller cannot hear you.
9.
Headset: Switches from handset to headset. The light associated with this button
turns on when the headset is active.
10.
Speaker: Access the speakerphone. The light associated with this button turns on
when the speakerphone is active.
11.
Exit: Returns you to the main call handling screen
12. Softkeys: Used to navigate to or initiate certain features, such as Speed Dial or Call Log,
as well as control certain actions within the features. These keys correspond to the text
prompts in the display screen immediately above them. See Overview of Speed Dials,
Overview of the Call Log, Options and Overview of Label Changing.
TABLE: The 2420 Telephone Components
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