Avaya IP Office 4602 User Manual - Page 4

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Avaya IP Office 4602 User Manual
Page 4 - Call Appearance Keys

Call Appearance Keys

The main call handling screen contains two keys set as 'call appearance' keys.
For details of Bridged, Line and Call Coverage Appearance Keys set-up and their
operation, refer the IP Office Key and Lamp Operation manual.
CAUTIONS:
1.
2.

Call Appearance Key Icons

The icons displayed against the Call Appearance Keys allow you to determine the
status (for example, on Hold) of each call. Icons also indicate whether a feature has
been activated for a particular button.
• Incoming Call:
A
adjacent
• Connected:
A symbol next to a call appearance key indicates that it is the currently connected
call. The caller's telephone number (if available) is also shown.
• On Hold:
Pressing the adjacent
appearance key indicate a call on hold and an H is also shown on the display.
Pressing the adjacent
Page 4 - The 4602 Telephone
Call Appearance Keys
Having two Call Appearance keys is very useful. When holding a call you can
answer/make another call and then switch between calls or transfer or conference.
If you are set to receive call waiting indication, the waiting call is shown against the
next call appearance key.
Although your System Administrator can replace the Call Appearance Keys
/
with:
• A Bridged Appearance
• A Line Appearance
• Call Coverage Appearance
• System Features
This would severely restrict the use of features such as conference and transfer.
It is for these reasons that it is strongly recommended that
all Call Appearance keys remain at their default settings.
symbol next to a call appearance key indicates an incoming call. Pressing the
key answers the call and puts any other current call on hold.
key puts the call on hold, a
key takes the call off hold.
40DHB0002UKFJ – Issue 1 (7th February 2005)
The 4602 Telephone
symbol next to a call
IP Office (R3.0) 4602 User's Guide