Avaya IP Office 4602 User Manual - Page 11

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Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can

then Hold the first call and answer the second call.

To put an existing call on hold:

1. Press

Hold or

on hold.

2. Answer the second call by pressing the Call Appearance button with

changes to ; showing that the line is connected.

To return to the held call:

1. If you have a call in progress, then first put that call on hold as above.

2. To retrieve a held call, press the Call Appearance button with

Notes



After a pre-set time (defined by your system administrator), you are reminded that you have a call on

hold by

changing for a few moments to



If the system feature AutoHold is on (consult your system administrator) then you can hold an active

call ( ) by pressing the second call's ( ). If AutoHold is off, then pressing the second call's ( ) will

drop the first call.



To transfer a held call, see Transfer.

4602 and 5602 User Guide

IP Office 3.2

with against it. The symbol changes to

and the phone ringing.

Basic Call Handling Features

; showing that the line is

against it. The symbol

against it.

[15-601079] Issue [3] (6 June 2006)

Page 7