Avaya IP Office 4602 User Manual - Page 11

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Avaya IP Office 4602 User Manual

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then Hold the first call and answer the second call.
To put an existing call on hold:
1. Press
Hold or
on hold.
2. Answer the second call by pressing the Call Appearance button with
changes to ; showing that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with
Notes
After a pre-set time (defined by your system administrator), you are reminded that you have a call on
hold by
changing for a few moments to
If the system feature AutoHold is on (consult your system administrator) then you can hold an active
call ( ) by pressing the second call's ( ). If AutoHold is off, then pressing the second call's ( ) will
drop the first call.
To transfer a held call, see Transfer.
4602 and 5602 User Guide
IP Office 3.2
or
with against it. The symbol changes to
and the phone ringing.
Basic Call Handling Features
; showing that the line is
against it. The symbol
against it.
[15-601079] Issue [3] (6 June 2006)
Page 7