Avaya IP Office 4602 User Manual - Page 15

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Avaya IP Office 4602 User Manual

Call Forwarding

Your calls can be forwarded to another extension or an external number when:
You are away from your desk (on no answer).
or
Your extension is busy (on all Call Appearance keys).
or
You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this
example).
To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it
off, dial *02.
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for
Forward Unconditional On only.

Diverting Calls

You can divert your calls to another extension. In the examples below, N is the extension to which you
want your calls diverted.
Note
If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or
call forwarding number.
To divert calls at another extension:
Dial *12*N# from the extension you are temporarily using.
Dial *13*N# to re-direct the calls back to your own extension, before you return to it.
To divert calls at your own extension:
Dial *14*N# from your own extension.
Dial *14*# to cancel either feature from your own extension.
4602 and 5602 User Guide
IP Office 3.2
System Features
[15-601079] Issue [3] (6 June 2006)
Page 11