Avaya IP Office 5602 User Manual - Page 11

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Avaya IP Office 5602 User Manual

Transfer

The Transfer feature allows you to transfer a call from your phone to another extension or outside
number.
To transfer the current call to another extension:
1. With a call in progress, press
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
•
To transfer the call without announcing it, press
complete.
•
To announce the call before transferring it, wait for the called party to answer.
•
•
•
If the line is busy or if there is no answer, press
its call appearance button.
To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives, press
Hold. Make or answer the second call.
The second call requires to be transferred to the first held call.
2. To transfer the new call to the held call, press
transfer is complete.
4602 and 5602 User Guide
IP Office
If the called party is willing to accept the call, press
complete the transfer.
If the called party does not wish to accept the call, press
held call, press its call appearance button.
Transfer.
Conference and then press
Basic Call Handling Features
Transfer again. The transfer is
Transfer again to
Drop. To return to the
Drop. To return to the held call, press
15-601079 Issue 04c (1st June 2008)
Drop. The
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